Laboratory Assistant

OBJECTIVE

Seeking a stable position with opportunities for advancement in a high-growth company using educational background, business experience as well as computer and interpersonal communication skills

EXPERIENCE

02/2006 – 06/2008 Dispatch Transportation Inc Fontana, CA

Driver Owner Operator

* Certification: Class A Driver’s License

* Haul dirt, sand and gravel for major construction projects in Southern California (e.g., Edison Field, Camp Pendleton, Rose Hills, City of Brea Landfield), handling more than 40 tons over difficult terrain, mud, rock and pot holes

03/2000 – 01/2006 AT&T Tustin, CA

Customer Service Rep / 411 Operator / Staff Associate Clerical

* Set up phone lines for new customers; assisted with billing questions and technical support

* Handled proprietary Boss, Sord and Directories Assistance systems

* Supported 200-strong department with managerial duties such as record keeping, mail distribution, copying and printing

* Used Office applications for tasks such as data entry, creation of department news flyers

* Managed payroll and attendance tracking; processed Disability and FMLA applications

11/1989 – 07/1999 Mervyn’s Department Store Garden Grove, CA

Sales Associate

* Provided professional service to customers

* Handled cash register with high accuracy

* Assigned to Jewelry Department; protected company assets (e.g., diamonds, other gemstones, gold, silver)

* Decorated store layout to enhance inventory, following sale guidelines and vendor terms and conditions

EDUCATION

1994-1999 Santa Ana College Santa Ana, CA

Associate Degree. Concentration: Criminal Justice

* Class A CDL

* A volunteer for The California State Military Reserve San Bernardino, CA

SKILLS

* Highly proficient in qualitative, research, customer service, and Microsoft applications

* Leadership, creative thinking, team player

* Successfully follow Safety instructions, guidelines, company rules and regulations of DOT

* A trusted team player; a major asset contributor and protector until last day of employment

* Willing to learn new tasks and commitment is my greatest asset

* Fluent in English and Vietnamese

* Personal values: loyalty, integrity, devotion

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