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Executive Assistant/Administrative Assistant/Customer Service Rep

Reno, NV, 89511
September 26, 2008

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Sharon Strobel


**** ***********, #****, ****, ** 89511 775-***-**** *************@*****.***

Objective ________________________________________

To gain a position with a company where my professional background and experience will contribute to and also benefit the firm

Summary ________________________________________

 Extensive administrative support in progressively responsible positions assisting high-level executives

 Diligent, detail-oriented Professional Assistant knowledgeable of all office functions

 Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints

 Customer Service knowledge in distribution, product fulfillment, pushing to get orders filled 100% with complete customer satisfaction, along with the ability to upsell. Knowledge of warehouse operations

Professional Profile ________________________________________


 Excellent knowledge of MS Word, Outlook, Excel and the Internet. Good knowledge of PowerPoint, Word Perfect and Access

 Knowledgeable in light maintenance of computer equipment, peripherals and troubleshooting basic problems

 Proven track record of setting up large group training classes and assisting students

Customer Service

 Professional demeanor and communication skills

 Strong track record of conflict resolution and relationship building for continued business


 Accurate typing speed of 75 WPM

 Experienced in maintaining office supply inventory, ordering supplies and sourcing new vendors

 Strong organizational abilities, often creating new processes for improved workflow efficiency

Interpersonal Relations

 Communicate well with a wide variety of people with attention to positive relations

 Experienced in meeting coordination, travel arrangements and public speaking with confidence

 Strong ability to follow chain of command and treat both subordinates and management with utmost respect

Work History ________________________________________

09//2005-01//2008 Customer Service Rep. Dipaco, Inc. Reno, NV

11/19/2002-03//23/2005 Property Manager Manage, Inc. Reno, NV

03/01/2002-04/30/2002 Course Administrator National Judicial College Reno, NV

11/1997-09/1999 Assistant to President SPRI Products Mundelein, IL

10/1987-03/1997 Executive Assistant New York Life Insurance Bannockburn, IL

Education ________________________________________

Dekalb Technical Institute Atlanta, GA

 Emergency Medical Technician Certificate

Dekalb College Atlanta, GA

 2 years attendance majoring in Psychology

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