Customer Service Security

*** ***** *** *** **

Newark, NJ ***** 646-***-****

*********@*****.***

Almecia Baskerville

Objective To obtain an entry-level position that will utilize my skills, creative abilities, and offer the opportunity to advance personally and professionally through job experience and training

Experience April 2007–Present FJC Security Services LIC New York, NY

Security Agent

• I am responsible for security at the World Trade Center work site in NY.

• Perform credential checks to ensure that only authorized personnel gain access to the site. Also, inspect all vehicles and trucks using the mirror inspection method.

• Observe all personnel and report any suspicious activity. Writing comprehensive reports outlining, observations and activities.

• Create and archive daily log sheets.

2006–2007 Army Exchange Services Heidelberg, Germany

Senior Accounting Associate

• Sells a variety of specialized merchandise to customers using salesmanship and courtesy, and serves as a customer service representative.

• Perform “lead” functions and may be assigned to more than one selling counter (Rover).

• Operates a cash register or other sales related equipment; balances daily financial transactions.

• Practices Loss Prevention procedures and performs other related retail duties as required.

• Perform office clerical and administrative support for operations department. Duties include typing, filing, receiving, and outgoing correspondence. Prepare various monthly reports.

2006-2006 Securitas Security Services Bamberg, Germany

Security Guard

• Check membership cards of person desiring entrance to the facility.

• Uses tact and diplomacy to deny entrance to unauthorized personnel and to those whose dress or manner does not meet prescribed standards. Ensures that patrons comply with applicable rules and standards. Must at times be persuasive and forceful in dealing with persons whose conduct is unacceptable.

• Ensures compliance with fire, safety, and security standards.

• Familiarizes self with calendar of events in order to inform patrons of scheduled activities.

• Performs routine security checks to insure building, gates and equipment are properly locked and secured.

2005-2006 Child & Youth Services Program Bamberg, Germany

Program Assistant

• Maintain control and accounted for the whereabouts for 10 children.

• Provides and leads planned activities for program participants.

• Prepares, arranges, and maintains indoor and outdoor activity areas and materials to accommodate daily schedules.

• Uses prepared program materials and assists with the developing a list of needed supplies and equipment.

Education 2009-Present Major Human and Social Services, Essex County College

2002-2004 Lyndon B. Johnson CCC (Job Corps), Business Administration

Skills Ability to communicate orally and in writing, type 55 WPM, Word Perfect Suite, Microsoft Word, Excel, and PowerPoint. Basic office skills including, filing, organizing, archiving, and reception.

References Furbished upon request.

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