Office Coordinator

Darlene L. Baudo

**** ******** *****, ******, ** 44060 Cell: 440-***-****

Email: ******@*******.***

OBJECTIVE

To obtain a full time position where I can utilize my experience in business through organizational skills, customer service and hard work to improve performance and profitability no matter where I am. As an energetic, quick learner, reliable, self-starter with good work ethic, I try to please and am able to multi-task with much attention to detail.

PROFESSIONAL EXPERIENCE

ARS International, Inc. * June 2010 to April 14, 2011 * Painesville, Oh., ADMINISTRATIVE ASSISTANT

Administrative Assistant for ARS International, Baton Rouge, LA (American Radiation Services, Mobile Lab). Assistant to Dave Anderson, Mobile Manager at the Painesville Remediation Site. ARS is serving as the test lab for SEC (Safety & Ecology Corporation), which is under instruction from the Army Corp of Engineers for radiation/hazardous clean up at this contaminated site.

Worked with a team of 4 personnel at the mobile lab processing contaminated dirt samples. Handled all aspects of documentation for said samples. From log in to maintaining sample logs. Labeling, storage, shipping and analysis of all documentation in the ARS Trax software processing system. Kept records and maintained Excel spreadsheets of all samples received plus prepared off site chain of custodies and documentation required plus packaging.]

Ordered supplies, scanned documents, emailed and handled all administrative duties when Mr. Anderson was off site.

The David Round Company dba DRC Acquisitions Inc, Solon, Oh. (currently in Streetsboro, Oh.)

* 2004 –February 2010 * OFFICE COORDINATOR

Worked directly with the Owner and provided personal assistance as needed. Was go-to person for locating whatever was needed. Worked directly with management on procedure changes, software issues and any employee/customer issues.

Administered all order entry for the sales department including working closely with engineers and customers to enter custom hoist and crane orders into the Profit Key software program. Reviewed government contracts and electronic online shipping to Northrop Grumman (via their Scats program) and Ohio Department Of Defense.

Liaison between the customers and engineering department using extreme detail on each order to construct units according to customer specifications. Directed and answered customer calls regarding documents from pdf manuals to invoices.

The objective being to answer any and all issues in a timely manner, insuring a satisfied customer.

Created, organized and maintained all invoicing of shipments, expediting, office and warehouse supplies. Purchased equipment, postage machine (entered internet re-load of postage as needed) plus ordered and/or designed office/furniture as needed. Maintained computer and security system passwords. Contracted cleaning crew. Maintained petty cash and coordinated all aspects of company parties. Ordered as needed any and all coffee, creamer and water. Arranged routine cleaning and maintained a seamless flow of office functions consistently. In charge of nightly backup tapes for servers. When time at the office was limited, remote access to my work computer from my home was linked for after hour job junctions.

Experienced in overseas and US Government contracts and shipment instructions, quoting with international freight brokers for ocean and air cargo, as well as the construction of crates and containers.

Corresponded with international customers regarding expediting their orders, quoting shipping costs overseas as instructed, the collection of and follow-up of monies required prior to shipping.

Prepared Bills of Lading, Nafta Certificate of Origins, SED and all US Customs forms required for shipping internationally.

Quoted and ordered all freightliners for flatbed shipping and local deliveries. Experienced in entering UPS Worldship packages and helped with accounting as needed.

Managed the transmission of PDF manuals, invoices and shipments. Was first to greet visitors. Entered all credit card payments via Paypal/on-line.

Was the voice of David Round as recorded into the company phone system.

Experienced in manufacturing software programs Macola and Profit Key; plus Microsoft operating systems including Microsoft Office, Outlook and much internet research.

Wingate Alloys Incorporated, South Euclid, Ohio * 1994-2002 * OFFICE MANAGER

Managerial duties consisting of daily expediting, shipping, LTL and truckload shipments of steel, computer billing and purchasing.

Balanced accounts payable and receivables, including month end.

Developed, without training, mastery of Quick Books Pro.

Monitored all electronic data input orders and computer Visa payments.

Responsible for all shipments through UPS Worldship for incoming and outgoing steel and mail packages.

Re-created all Canadian customs invoices, NAFTA forms, Bill of Ladings and many more forms on Microsoft Word for daily use and efficiency.

Purchased all office supplies and office machines and maintained all.

Waxman Industries, Bedford Heights * 1981-1990 * EXECUTIVE SECRETARY TO VP OF PURCHASING

Handled all secretarial duties plus purchased office, warehouse, data processing and graphic arts supplies.

Purchased, quoted and ordered supplies used by all Waxman divisions across the country. Saved over $100,000 in cost saving measures.

Promoted to Buyer after 2 years then analyzed inventory of 900 additional items, placed orders as needed to maintain stock levels of these plumbing and electrical items.

Managed all aspects of the Waxman trade show booth for the National Hardware and National Houseware shows held in Chicago annually. Worked with the CEO and President of Waxman Industries in the purchase, repair, location selection and rental decision for the show booth. Coordinated delivery and set up, shipper and carpenter dates, times, as well as negotiated costs including the rental of all necessary items from the carpeting to security for each show. Controlled hours via efficient allocation of manpower and resources to ensure lower costs and avoid overtime.

EDUCATION :

Solon High School Graduate, Cuyahoga Community College, attended, part-time, 2 years of Business Courses

CERTIFICATIONS & SKILLS:

Internet research, Microsoft Suites: Office, Word, Outlook , Excel, UPS:Worldship plus all office equipment.

Software Programs: Quick Books Pro, Trax, plus Manufacturing Software: Profit Key and Macola

NOTARY PUBLIC

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