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Quality Control Manager

Ottawa, ON, K7V 1V2, Canada
65,000 / 70,000
August 14, 2012

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Claude Gauvreau

*** **** ******, *******, ** H: 613-***-**** C: 613-***-****

K7V 1H5


Experienced individual with supervisory and management experience in a manufacturing setting seeking employment where my knowledge and skills can assist your company with improved quality and productivity


Excellent Communicator; able to effectively convey information orally and written in both French and English

Versatile: able to work effectively independently or as a contributing team member

Efficient, Productive; thorough with eye for detail, organized to prioritize, manage time to meet deadlines


• Experienced quality control and productivity resolution; implemented Lean Manufacturing practices to reduce downtime by 20%

• Timely problem solver; initiated resolution procedures using 5W and Root Cause Analysis

• Familiar with business development; created and presented improvements on set-up and changeover times that saved $75,000 yearly

• Knowledgeable on continuous improvement strategies; consistently met production targets and schedules by creating innovative and strategic solutions

• Reduced product defects and material costs; implemented improvements that resulted in increasing quality results from 26% rejects to $4.5% in eighteen months


Production Manager Jun 2012 – Present

Multi-Tact Inc., Montreal, PQ

• Responsible for leading a team of 30-40 staff in the Lean Manufacturing Process for consumer and industrial production

• Supervise and monitor all production activities; scheduling all lines for daily and weekly targets, staff direction and motivation, maintenance of quality standards and JIT delivery principles for customer satisfaction

• Identify quality defect through route cause analysis and set in place corrective action to achieve consistent quality standards

• Train employees on the implementation of Lean Manufacturing practices through each department in order to maintain continuous improvement to all areas

• Develop and provide open communication for all employees to ensure staff are functioning as a team to achieve company objectives

Production Supervisor Sep 2010 – May 2012

Morbern Incorporated, Cornwall, ON

• Supervised and coordinated quality and productivity for 25 to 40 Production Technicians

• Developed production analyzing and tracking control systems for quality control, operational reports and production problems

• Performed thorough investigations and ensured positive solutions were set in place

• Improved productivity by initiating and monitoring Lean Manufacturing Practices

Claude Gauvreau

594 York Street, Renfrew, ON H: 613-***-**** C: 613-***-****

K7V 1H5


Cell Production Supervisor Jul 2008 – Sep 2010

KI Pembroke PL, Pembroke, ON

• Supervised a staff of over 55 Production Technicians to ensure performance and assembly of steel products were accurate

• Ensured staff and management were following proper Health and Safety regulations

• Performed and recorded quality reviews and audits to ensure accuracy and consistency

• Achieved and sustained Lean manufacturing Practices

Production Supervisor Mar 2006 – Jul 2008

Times Fiber Canada, Renfrew, ON

• Supervised a daily staff of 40 production and shipping employees

• Initiated solutions to achieve consistent results and eliminate downtime

• Reduced waste to enhance production performance and wasted materials

Installation Manager Sep 2001 – Mar 2006

Transworld Signs, Renfrew, ON

• Directed all aspect of sign installation in North America;

• Created and implemented safety policies for sub trades

• Responsible for setting company standards and providing technical support for engineering, installation operations and maintenance

• Achieve set financial goals;


Excel 2010 Formation 2009

Algonquin College, Ottawa, ON

Lean Management 2008

Lean Supervisor

EMC Excellence in Manufacturing, Pembroke, ON

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