Merchandising, Sales Customer Service Los Angeles Product Manager
Resume:
Michael Vance
Los Angeles, CA 90047.
******@*********.***
BACKGROUND
Route Driver/ Beverage Merchandiser with experience in merchandising and sales in major grocery chains. Knowledge of the beverage market. Dedicated sales professional Rep./Merchandiser in grocery chains, Known by store managers/receivers in all the grocery chains. Knowledge of building endcaps, secondary displays, backstock techniques, pleasant outgoing personality, know my way around stores, Beverage experience presented first.
SKILLS
Organic Produce / Beverage Merchandising Experience Resets, Maintain Planogram Integrity, Product Rotation for freshness, Store Protocol,
Microsoft Office
EDUCATION
Major on-the-job training in sales, merchandising beverages and customer service prior coursework in Business Administration towards achieving a degree in Business Management and Marketing from the California State University of Los Angeles
EXPERIENCE
SPECIALTY STORE SERVICES
Territory Manager --Sales Dept. - 2008 to Present
Planned and managed workloads and set priorities for Retail Merchandisers in 4 stores.
Responsible of delivering the fundamentals of sales through, distribution,
Sales and service routes within the Los Angeles area. Responsibilities include selling displays, ordering stock for the shelves on the sales floor and excess in the backroom to keep all sales items full on the shelf during a store sales. Pack out all product o
Rustoleum Brands Paints, Chicago,IL, Seasonal Merchandiser 2007
Merchandising paint in Home Depot stores
Rustoleum Brands Paint Sales ,Paint Sales Rep./Merchandiser,8-2007 to 12-2007 (Seasonal Program)
Plan-o grams and launch new paint products, stocking products and customer service
Serviced product displays in 7 key Home Depot stores, reset 8 foot sections of inline displays, independently,
Used carpentry skills to construct racks, install POS and provide customer service.
Restocking new receipts by deadline, and maintain relationships with store managers.
Met physical demands of job including lifting, loading and arranging product
Young’s Market Beverage Co., Chain Account Beverage Sales/ Merchandiser 10-2006- 7-2007
Meet physical demands of job including lifting, loading and arranging product
Responsible for delivering the fundamentals merchandising applied to job of beverage sales through distribution, shelving and merchandising
Maintained full distribution and displays of products
Operated refrigerated truck and hand truck when making deliveries to all the major grocery chains on the Westside of Los Angeles
Delivered beverage orders safely and efficiently to appropriate destination within scheduled time frame,
Unload truck, stocked beverage orders in several locations per store, rotated and pulled expired product.
Use motorized pallet jack to move beverage orders to sales floor
Interact with store receivers for checking in product and handling damaged product
Construct endcaps within the isles and at checkout stands
Construct side stacks within the beverage isle
Construct secondary displays throughout the store
Maintain cleanliness of organic produce
Elevated sales through reliability, keep promises and attention to detail and inventory control
Provide professional customer service and timely reporting to management regarding issues and concerns related to sales
Maintained full distribution and displays of products in assigned accounts. Rotated stock, cleaned and stocked displays and price products as appropriate Performed specific duties such as checking date codes, maintaining stock, inventory, maintaining clean areas. Worked with objects such as hand truck, pallet jack.
Replenish product accordingly as product sold. Organized daily route according to customer needs and load days and commitment. Product knowledge to share information to buyer and consumers
Responsible for increasing sales by 20% Executed ad programs in Vons Ralph’s, Albertsons and CVS as well as merchandising products to increase incremental sales and create an impulse buy.
Pacifica Farms, Naked Juice Beverage Merchandiser 2005-2006
Met physical demands of job including lifting, loading and arranging product
Inventoried, stocked, created reorders and merchandised the Naked Juice brands of beverages in Sam’s Clubs Stores, rotate product
Replenished product accordingly as product sold. Kept inventory of product for chain, Organized daily route accordingly to customer needs and load days and commitment. Product knowledge to share information to buyer and consumers
Manage shelf policy for our company and store requirements.
Merchandising-Duties include quarterly reset 4x4 sections, plan-o- gram maintenance of product set, updating displays, pulling out of code product all completed independently to company standards.
Pacifica Farms contract expired to merchandise Naked juice product.
Recap LTD. Service Merchandiser 2004-2006
Executed merchandising programs, of securing multiple display areas,
Improved company position and sell through in stores by selling in multiple displays
Maintain schematic integrity, serviced accounts to achieve maximum sales.
Secured product reorders exceeding sales quota, solicited secondary display areas additional displays, quarterly resets and sales. Trained liquor clerks on successful selling techniques
Product training, Product demos
Independently used Plano gram/schematics to reset 8 foot bays
Recommend, select, and help locate or obtain product based on customer needs and desires
Describe merchandise and explain use, operation, and care of product to Lowes customers
Best Buy, Merchandiser,2001-2004
Stocked beverages in stores cooler by brand, size, type, inventory, and manage backstock areas, rotate product.
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