Project Manager

Samuel D Johnson Jr. Phone: 404-***-****

** ***** ******, **********, ** 02131 Email: *.********@**.***

Experience Summary

Seasoned professional, with strong technical aptitude. Successful in implementing wide area networks & various 3rd party applications. Solid cost & schedule management with project budgets ranging from 5 - 30 million. Experienced with SAP, MS Office, Primavera (P6); familiar with Sarbanes-Oxley compliance (Sox). Exceptional organizational and communication skills. Comprehensive knowledge of PMI, Project Management Life Cycle.

JVT Advisors Andover, Ma

7/09 - Present Technical Analyst (Contractor) - POS Development

Assigned to TJX Companies POS Development Department to assist with all development projects for all TJ Maxx, Marshalls, Home Goods, AJ Wright, Winners, and Home sense locations in the US and UK.

Work along with Sr. Business Analyst in gathering, managing and documenting business and functional requirements for the project.

Write Analysis, design and test plans for projects.

Document all steps taken as part of the project documentation process.

Test all changes per the project test plans and keep accurate backup of all testing materials.

Initiate new project definitions, and WBS structure for charging within SAP (Financial system of record).

Responsible for preparing vendor purchase orders to process in SAP, validating vendor invoices for payment processing, generating a discrepancy report if any invoice charges are contested.

Responsible for forecasting and monitoring vendor monthly expenditures, and processing change orders to Purchase Orders; create & present all funding documentation for project change request to upper management.

Accrual of any monthly charges based upon completed work.

Report schedule updates to team for on going projects and report monthly status of SPI, CPI, critical path and total float items within the monthly project team meetings.

Act as a liaison between Development Team and the Work Week scheduler within the functional groups to status master project schedule.

Update activity status into master project schedule (maintained within P6 Project Management database).

Utilize database tools (Access) to configure changes to the Triversity Database.

Effectively communicate project updates and changes to PM, QA and Project Team.

Resource for production and support escalations for the POS Development \ Store Systems group.

Work with Service Desk and other groups to rectify issues using Service Center; Manage escalated issues.

Document problem resolutions within knowledgebase for technical support as issues arise.

Insure that the support groups have the proper fixes documented in the call ticket system to be used as needed for future calls.

Assist with troubleshooting MS SQL issues, including views, stored procedures, scheduled jobs and backup process.

Performed POS upgrades and installed Microsoft patches for PCI Compliance through use of Remote Ware.

Develop VB Scripts utilizing for software installation and MBSA scans for vulnerability testing.

Assist with Support Identity Management Project by troubleshooting Linux Domain Controllers and performing updates using Zen works remote management tool.

Assist with managing Wireless Access Points for Network Security using the Airwave utility

Assist with installation and Beta testing IBM 4690 v6.2 as needed.

Focus Brands Inc. Atlanta, Ga.

6\07- 05\09 POS Implementation Project Manager

Responsible for design, implementation and deployment of 800+ POS systems to all Carvel, Cinnabon, Schlotsky’s, Moe’s Southwest Grill and Auntie Anne’s locations.

Responsible for configuration and setup of POS database and routine maintenance.

Worked with internal and external (Radiant) Business Analyst, Marketing and Sales in gathering all business and functional requirements.

Directed a project team of software\hardware vendors.

Coordinated with various teams within the organization including IT, development, field support, infrastructure management and QA.

Update project schedule status within the P5 Project Management database.

Responsible for entering project budget information into P5

Responsible for validation of vendor invoices along with project controls support person

Instructed project team on various infrastructure initiatives such as disaster recovery and current pos database upgrades.

Managed and assist installation teams with installing and testing of all network cabling at sites.

Coordinated with vendors and assisted with on-site training with Aloha & Quick Table service.

Assist end users with Aloha Enterprise in building custom reports, multi unit polling, intranet hosting, and drill down analysis and management alerts.

Build custom databases for end users using Aloha Quick & Table service software.

Managed the Menu Link database utilizing Access.

Ensured all front and back office systems are PCI & Rapid 7 Compliant.

Configure Cisco Routers & switches, Dell servers and install them into racks.

Assisted with maintaining the availability of the WAN and LAN resources in a multi-domain MS 2003 Server Active Directory environment.

Maintained and applied security and operating system patches and enhancements on servers and pc’s.

Updated software licensing and tracked licensing compliance.

Maintained network security policy, addressed server security issues and apply appropriate security patches and upgrades.

Assist Network Administrator with desktop rollouts using MS Group Policy Objects through Active Directory.

Assisted DB Administrator with MS SQL server databases and supported application with efficient back-end processing.

Developed, tested & updated VB scripts and DOS Batch files.

Assist with improving Network Compliance & Security by installing, testing and configuring Windows Server 2008.

Assist with IT architecture & infrastructure as well as maintained and provided 24 hour support.

Retail Data Systems

9\05 - 5\07 Marietta, Ga. - POS Project Management\Implementation (Contractor)

Responsible for technical specifications, design, implementation of 300 POS restaurant systems.

Provided a high level of communications with all stake holders and management of project issues.

Coordinated with all outside vendors with software\hardware issues.

Assisted help desk with end user issues.

Provided on-site support after installation and training is completed.

Assisted installation team with installing and testing of all network cabling.

Built custom databases for end users using Aloha Table & Quick service software.

Assist installation team with installing, updating Dell Servers and making sure all required updates are installed.

Assisted with maintaining network security policies and applied appropriate security patches and upgrades.

Ensured all front and back office systems are PCI compliant.

Huddle House Inc.

11\04 - 9\05 Decatur, Ga. - POS Implementation Manager (Contractor)

Responsible for design and installation of 150 restaurant POS systems.

Coordinated with internal and outside vendors concerning hardware and software.

Scheduled and assisted with training of managers and employees on system.

Prioritize customer concerns and inform appropriate departments of enhancement request and software failures.

Scheduled and assisted vendors with the installation of internal network cabling.

Document in detail resolution of problem within call tracking management software.

Scheduled weekly meetings and presented test reports on assigned projects.

Test new software versions prior to release.

Assisted customers with creating financial spreadsheets using MS Excel.

Provided assistance to IT department with internal user and network issues.

Created, tested scripts to run when users sign on to update desktop and laptop computers.

Assist with producing system/network documentation, SOP’s, software upgrades, and licensing upgrades & compliance.

Advanced Hospitality Systems

3\04 - 10\04 Voorhees, New Jersey – Technical Systems Support (Consultant)

Assess and evaluate workflow within the Construction Division.

Generate procedures to automate workflow within Primavera software suite.

Generate training material by role for Primavera Expedition (document management) and Primavera Project Management for Construction scheduling.

Assist with training General Contractors and Vendors on Primavera software.

Resolve all open issues associated to application and technical issues involving:

Network Connectivity Errors

Creation of Custom Reporting Fields

Workflows Configuration

Software Upgrades

Resolve Application Issues

Identify and document company software requirements for Outside Vendors.

Liaison between IT, and Departmental Director of Construction for software implementations and Procedures.

Document system configuration information for Primavera software.

Initiate test pilot for evaluation.

Monitor IT schedule milestone to ensure deliverables are achieved

Users Incorporated

6\01- 2\04 K.O.P, Pa - Technical Analyst - Software Delivery

Install, support and troubleshoot on-line software packages for Credit Unions & Banks (Software packages: Lending Navigator, Credit Card Tracking, billing notices, Personal Credit Union, Web loan and Bill Payer.)

Consult with development staff in resolving software issues using M (MUMPS) programming language.

Assist project management team with application training and incident resolution, associated with software & hardware issues submitted by Credit Union staff.

Log calls within incident management database to track customer incident history and related issues using MS Excel.

Complete special projects as assigned to include, assisting the QA team with internal testing utilizing a diagnostic package.

Document defects and keep a defect log for forwarding onto the development team for correction

Education

University of Phoenix, Atlanta Ga, BA Information Technology

Philadelphia Community College, Philadelphia. Pa, Associate Business Administration

Chubb Institute, Springfield Pa. Computer Networking & Data Communications

Relocation

Willing to relocate: Yes

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