Active Directory Support

Andrew Weild

Cell:- 347-***-****

Email:- *********@*****.***

CAREER OBJECTIVE

An enthusiastic and driven IT professional with core skills focused on System Administration/Engineering, Domain/Directory and Messaging Technology. Very strong consultation skills coupled with a high degree of technical ability and an ability to translate business requirements into technical solutions make me a valuable asset. Strong problem solving and troubleshooting skills together with high level design ability and experience leave me completely at home in either operational or project based work. Having worked with leading organisations across the globe I would bring a depth and breadth of knowledge to the table that will be of great value to most organisations.

PROFESSIONAL EXPERIENCE

WEIL, GOTSHAL & MANGES New York, August 2011 – December 2011

A 5 month consultancy contract using NearPoint software to extract the company’s 4000+ users Lotus Domino and Exchange messaging data into their new Exchange 2010 mail files.

Understand the company’s requirements and goals.

Plan and devise a strategy to complete the task which involved capacity planning and utilising the network in such a manor to not cause any outages or slowness of the network. The data being copied often exceeded 60GB + .

Work with developers to write a script to import the extracted data into the correct folders within the users mail file. This was done using the “MessageClass” names and “Message IDs. This saved time and money and ensured that all the correct data was imported correctly.

Tidy up the old Lotus Domino/Exchange 2010 environments to gather back disk capacity on the network.

IBM AUSTRALIA, SYDNEY, NSW, AUSTRALIA

Senior Messaging Administrator April 2007-June2011

Consultancy, Administration and Maintenance Support (24x7) of the IBM Web Application Hosting Environment – Used for Bids and Business partners world wide.

Plan a solution in a timely and costly manner for the smooth upgrade of Lotus Domino code and OS for the whole of the APAC region within IBM for the IBM Web Application Hosting Environment. To be completed with minimal costing and minimal impact to the customer.

3rd Level support to the whole of IBM internal APAC region.

Project support for the whole of IBM internal APAC region.

Assist in migrating National Bank of Australia Lotus Domino Environment to Exchange 2010.

Assist in configuring a coexistence Exchange/AD environment for new NAB Australia.

Plan a smooth transition off BAU support to the Indian Support Teams. This would include writing hand-over documentation, face-to-face training off the support teams based in Bangalore.

Risk evaluation of the IBM Web environment. Security related to match the Global standards set out by the IBM US Teams.

Service Improvement Plans for IBM. Training and handover off day-to-day supporting issues to BAU teams in India. This also involved training the support team to continue server code and OS upgrades.

Implement a strategy for the increase of the internal mail size limit for WESTPAC. This would also involve capacity management and the storage and backup teams and working with the customer out off hours.

Improve Service Activation / De-activation sub-system process for all accounts supported by IBM across the APAC region.

Write a technical paper to work on a solution for the WESTPAC internal “Same Time” chat logging service. This would involve working with 3rd party vendors and attempting to keep costs down for the bank.

Implement a strategy for the increase of mail box quotas/size for each DOMAIN/Country across the APAC region. This would also involve Capacity management and planning involved the storage and backup teams.

SSL Certificate upgrades for IBM Web Servers across the APAC region.

EDS AUSTRALIA, SYDNEY, NSW, AUSTRALIA

Senior Messaging Administrator November 2004 - April 2007

Convert existing NT4.0 Intel server to Win2K Platforms

Creation of mail accounts within Active Directory/Quest (mail enabled users).

Creating group policies for coexistence between exchange environments.

Supporting new mailboxes within the AD.

Transferring of 35,000 mailboxes to W2K/Exch 2003 servers.

Meeting room migrations from Exchange 5.5 to Exchange 2003.

Provide Antivirus Solutions using Trend software

Collaborate with American and EMEA messaging teams.

Tidy up of Exchange 5.5 environment in preparation for migrating to Exchange 2003.

Coordinate various Service Provider Groups to achieve client satisfaction.

Develop standards and procedures for clients.

Provide mentoring to the operations team for ongoing BAU support.

Work with Microsoft on problem resolutions

Prepare and deliver presentations to Customers and internal teams

Provide Exchange 2000/2003 Engineering solutions

Support EDS’s messaging environment across Asia Pacific.

Assistance in upgrades of Lotus Notes clients/servers & template(s) for mailboxes

Support for Executives

3rd level support and assistance to the Helpdesk

Monitoring of the Bank of Queensland domain and servers within a clustered environment.

Support High Severity Cases

CSC COMPUTER SCIENCES CORPORATION LTD UK, PRESTON, LANCASHIRE, UK

Email Analyst January 2002 - October 2004

Day to day client support for British Aerospace Engineering Systems across multiple sites.

Mail Server monitoring and maintenance

Ensuring users can access mail and data whilst dialled in across the globe

Account Creations using Windows Active Directory

Support for migration between Lotus Notes and Exchange 5.5 and 2000

Configuration of Lotus Domino server and notes clients

Configuration of Outlook Clients, 97, 98 and 2000

Management of users account using Windows Active Directory

Support for external mail traffic

ROYAL BANK OF CANADA TRUST (INTERNATIONAL) LIMITED, JERSEY CI, UK Lotus Notes Administrator September 1999 - March 2002

Migration of the Lotus Notes Email System between Ernst & Young and Royal Bank of Canada Trust (International) Limited. I was also responsible for the day-to-day maintenance of the Lotus Notes Environment which included mail replication between the Channel Islands, Toronto and the Cayman Islands.

I was responsible for the migration of Lotus Notes mail and CCMail to Exchange 5.5

Administration of the Lotus Notes network

Ensuring replication is taking place across the DOMAIN

Creation and Implementation of Disaster Recovery Server’s at DR site

Backup and maintenance of Lotus Domino servers.

Day to day user support in the Channel Islands of 700 staff members

PRICEWATERHOUSECOOPERS JERSEY - CHANNEL ISLANDS,UK IT Technician November 1997 - September 1999

Assistance in the merger of two legacy firm’s network and domains, namely PriceWaterHouse and Coopers & Lybrand in the Channel Islands.

Re-locating of offices, this involved a lot of work with the local Telecommunications Company and other third party companies, this was very challenging and gave me a great deal of understanding in how networks are put in place and how they work. This also involved helping the IT Manager in creating duplicate networks whilst these co-locations and co-existence off the environment where taking place.

Upgrading of servers in both Jersey and Guernsey. Channel Islands

Scheduling Archiving for daily and monthly back-up’s on Windows NT and Novell servers.

Designing standard images for PCs. These designs varied in build due to different models of laptops and desktops, I found this very challenging.

Day to day user support in the Jersey and Guernsey Offices.

Roll out of Newsoft and Teamasset (Accounting software designed by PwC and Lotus)

Ordering stock and equipment.

ITEX (JERSEY) LIMITED JERSEY - CHANNEL ISLANDS, CHANNEL ISLANDS UK

Resource Controller April 1997 - September 1997

I began work at ITEX as a member of the Helpdesk Support Team. I was responsible for taking and monitoring client calls, despatching engineers to client sites and liaising with clients/engineers until the jobs allocated had been completed.

EDUCATION

PENSBY HIGH SCHOOL FOR BOYS 1989 -1994 PENSBY, WIRRAL, UNITED KINGDOM Secondary School, June 1994

Maths, History, English Language, English Literature, Food Studies, Physical Education, Science & Spanish

CARLETT PARK COLLEGE 1994 - 1996 WIRRAL, UNITED KINGDOM AA/AS Further Education, April 1996

A Level Physical Education Pass

G.N.V.Q. Leisure and Tourism Pass

INFORMATION TECHNOLOGY QUALIFICATIONS/COURSES

Certified Lotus Specialist (CLS) R7

Lotus Domino System Administration R6 (Upgrade)

Lotus Domino System Administration R7 (Upgrade)

Lotus Domino System Administration R8 (Upgrade)

Exchange 2003 Sys Administration

Exchange 2010 Upgrade

ADDITIONAL SKILLS

System Administration, Blackberry Technologies

Lotus Domino Messaging Administration R6,R7,R8, iNotes

O/S Wintel, Unix (AIX,) VMWare

Messaging Administration Exchange 2003/2007/2010

Migration Projects

3rd Level System Support Engineer

Capacity Planning

Technical Skills Matrix :- Lotus Technologies – Lotus Domino Server, iNotes, Same Time, Lotus Traveler, Clients MS Windows 2000, 2003 MS Exchange 5.5, 2003, 2010 MS Active Directory CITRIX Tivoli TSM

Mimosa NearPoint for Exchange.

Remedy Ticketing Software.

Bomgar Remote Control Software

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