Career Specialist

PROFESSIONAL SKILLS:

Hands-on experience working as a youth coordinator, youth counselor, mentor and placement officer for non-profit organizations in a diverse community.

Managed and maintained event calendars and budgets on a monthly basis.

Proven ability to prioritize and handle multiple projects in a challenging environment.

Strong attention to detail and potential risk while maintaining effective timelines.

Reliable staff training and management experience.

Over fifteen (15) years’ experience utilizing standard office practices and procedures in the workplace.

Computer literacy includes: Word, Excel, PowerPoint, Adobe and Outlook

AREA OF EXPERTISE:

Strong case management and assessment for individuals seeking work and educational resources and placement based on specific needs.

Provided precise employment leads to qualified candidates while assisting employers seeking competent employees in accordance with company policies and procedures, applicable laws, regulations, and customer requirements.

Monitoring the performance and progression of clients in various types of programs by affirmatively responding and aggressive follow up.

Resilient ability to work with homeless, at risk youth and displaced youth.

Relentless mentor with the ability to encourage and redirect individuals with positive reinforcement.

Public Relations and Customer Service Specialist in public and corporate environments.

EXPERIENCE:

GOODWILL INDUSTRIES, INC. New Port Richey, Florida

Career Specialist/ Case Manager Current Employer

Responsible for the employment planning and management of Career Central customers through Core, Intensive and Training with the WIA, SNAP and/or WTP Programs. Responsible for the coordination of services for customers seeking to enroll, or enrolled into training, to include the development and implementation and tracking of ITA’s (Individualized Training Accounts), the assessment of client suitability and enrollment into appropriate training programs, and the tracking and updating of customer budget. Additionally responsible for customer planning and development, the provision of support and training services, and ensuring the quality of customer progress and work performed by the customer, as well as maintaining excellent working relations with training site and/or job site personnel. Monitors process of all assigned customers, resolving difficulties and tracking plan progress at least monthly.

HOMEGROUP JUPITER HOUSE FOYER, Hayes, Middlesex

Senior Placement Officer/ Youth Coordinator/Case Manager 2004-2010

Provided stable accommodations to vulnerable young men and women who are homeless, or at risk of homelessness within the district. Met with clients on a daily basis in order to provide the support specific to the need of such individuals, through the tailored development support plan provided by their social worker. Maintained a daily report of the number of individuals seeking assistance, referrals and/or general direction. Presented progress data during staff monthly meetings. Focused on employment and educational placement by hosting daily courses on the topics regarding resume writing, interviewing skills, college placement, and professional ethics. Coordinated with different employment agencies, universities and job training centers to prepare and stabilize the client to move forward on a more fulfilling path. Motivated the participation in various self-improvement classes by proactively reaching out by direct face to face communication, emails, flyers, and rallies.

P3 CHARITY, Hayes, Middlesex

Placement Officer / Case Manager 2002-2004

Provided employment and educational placement to students and adults seeking employment or admittance into college or a technical training school by managing numerous client accounts. Made available daily courses on the topics regarding resume writing, interviewing skills, college placement, and professional ethics. Coordinated with different employment agencies, universities and job training centers to prepare and stabilize the client to move forward on a more fulfilling path. Motivated the participation in various self-improvement classes by proactively reaching out by direct face to face communication, emails, flyers, and rallies. Recruited approximately forty (40) qualified candidates with a construction and/or carpentry background to attend a week long CSCS (Construction Skills Certification Scheme) course. While instructing this course on a bi-monthly basis, the candidates were measured of competence either through a National Vocational Qualification or completion of a recognized apprenticeship together with my confirmation that the holder has undertaken an approved health & safety awareness course.

SKILLS TRAINING UK, Harrow, Middlesex

Placement Officer/ Case Manager 2000-2002

Coordinated with different employment agencies, universities and job training centers to prepare and stabilize the clients to move forward on a more productive path. Assisted candidates receiving public benefits in a six (6) week placement program in all efforts to prepare them for employment. During this intensive program the candidates would attend various training courses for employment readiness and then were placed on a two (2) week work assignment for work experience with local businesses. Around sixty-five (65%) would gain employment after successfully completing the program.

EDUCATION

UXBRIDGE COLLEGE

Uxbridge, Middlesex

Level II GNVQ Graphic Art

PROFESSIONAL AFFILIATIONS OR AWARDS

Resident Administration Board Vice President of Membership 2008-2010

Jupiter Spirit to Serve Committee Member 2007- 2010

Jupiter Spirit to Serve Committee Annual Event Public Speaker 2008 and 2009

Jupiter Spirit to Serve Award 2006 and 2010

Jupiter House Foyer Community Charity Award 2008

P3 Charity Employee of the Month Jan/2002 and Aug/2003

REFERENCES ARE AVAILABLE UPON REQUEST

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