Customer Service Sales
Resume:
Monae Ferguson
Bolingbrook,Il
*********@****.*********.***
Objective
My well-mannered working ethics can be of great use to the company. In addition to my formal education, I strive for excellence. I have an eye for detail, and the ability to learn quickly. I have a professional demeanor and an outgoing personality. I am confident that I could quickly become a valuable asset and a productive, dedicated worker. My keen listening skills and professional phone etiquette can execute the position with excellence.
Qualifications
-Great negotiation skills
-Able to handle multiple tasks
-Works well in fast paced environments
-Positive attitude towards work tasks
-Exceptional versatility and adaptability
-Reliable and dedicated individual
-Excellent communication skills
Experience
Roosevelt University Chicago, Illinois October 2009- 2012 Student Supervisor- Former student caller for the University/ Raised money through an inbound call center, payroll duties also Auditing required.
Transcore Lisle, Illinois May 2007-July2008 Customer Service Rep High volume outbound call center where service reps handled Illinois Toll way violations. Also assisted Illinois Tollway IPass holders with their acct payments, Plate add ons, credit card sync etc; loss provention trained.
Anthony Hyman & Associates Chicago, Illinois June 2010-2012Marketing/Sales Rep/Promotions Sold products while vending for numerous events
Education
Roosevelt University Chicago, Illinois Marketing/Public Relations Major Psychology Minor Spring 2013 Anticipated Graduation date
Other Job Skills
-Management skills
-40 Words per minute minimum
-Microsoft and excel trained
-Audit experience
Contact this candidate