Project Management

TALANA CRAIG

818-***-**** ******@*****.***

SUMMARY OF QUALIFICATIONS

• Executive coordinator and senior executive assistant in entertainment and corporate operations

• Department/office management and coordination

• Studio and TV operations

• Business development, sales, marketing and promotions and events

• Budget and fiscal management

• Entertainment, corporate special events, conference planning and management

• Employee development, supervision, employee relation program

• Vendor relations management

• Project management

EDUCATION

Associates Degree, Business Administration, AIU – American InterContinental University, Online

PROFESSIONAL EXPERIENCE

Blackboard Connect, Inc., Sherman Oaks, CA 2009 – 2011

Executive Coordinator

• Executive Coordinator for 1 President, 2 SVP’s, 3 VP’s directors and senior management. Plan and provide project strategies and financial management support for offices located in Sherman Oaks, Raleigh, and San Francisco.

• Heavy calendar management, requiring interaction with both internal and external executives, assistants and consultants, to coordinate a variety of complex executive meetings.

• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner. Arrange logistics for meetings, conferences, trainings and other project-related events. Organize project committee meetings and prepare the necessary materials, including reports, presentations, agendas and other meeting collateral.

• Prepare itinerary, trip file and supplies. Prepare expense reports after trip and all check request. Set up WebEx, InterCall Dial Ins, transcribe, record key decisions and action items resulting from the meetings. Coordinate and complete activities related to the project such as, disseminating project information to stake holders, monitoring and achievement of project activities, developing and maintaining project deliverables, gathering and inputting data into databases. Purchasing of CapEx and Opex products and services.

• Direct and manage project development from beginning to end. Define project scope, goals and deliverables that support business goals in collaboration with senior management. Develop full-scale project plans and associated communications documents. Estimate the resources and participants needed to achieve project goals. Draft and submit budget proposals and recommend subsequent budget changes where necessary.

• Track project milestones and deliverables. Develop and deliver progress reports, proposals, requirements documentations and presentations. Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas. Proactively manage changes in project scope, identify potential crises and devise contingency plans.

Selected accomplishments include:

• Coordinated 4-day annual Client Care Summit conference for 70+ attendees (including hotel accommodations, travel arrangements, client visits, special events, team-building workshops, recognition events, promotions, menu selections)

• Coordinated 3-day annual Technology Summit conference for 85+attendees (including hotel accommodations, travel arrangement, client visits, special events, team-building workshops, recognition events, promotions, menu selections)

• Coordinated annual Halloween and Holiday Parties for 170+attendees (including hotel accommodations, travel arrangements, client visits, purchase of decorations and gifts, menu selections)

• Trained Executive Assistants for all departments

NBC UNIVERSAL, Universal City, CA 2007 – 2009

Executive Coordinator, Category Management/Home Entertainment

• Executive Coordinator for 1 SVP, 1 VP, director and senior management. Planned and provided project strategies and financial management support for the Universal City office.

• Heavy calendar management, requiring interaction with both internal and external executives, assistants and consultants, to coordinate a variety of complex executive meetings.

• Prioritized and managed multiple projects simultaneously and followed through on issues in a timely manner. Arranged logistics for meetings, conferences, trainings and other project-related events. Organized project committee meetings and prepared the necessary materials, including reports, presentations, agendas and other meeting collateral.

• Prepared itinerary, trip file and supplies. Prepared expense reports after trip and all check requests. Transcribed, recorded key decisions and action items resulting from the meetings. Took part in administrative meetings, took initiative on requests and inquiries of an administrative nature. Provided updates and shared relevant information pertaining to project. Visited organizations and conducted mission to field as necessary. Prepared tracking documents for meetings and updated tracking tools regularly. Coordinated arrangements for trainings – scheduled trainers, locations, food, etc.

• Established and maintained the project’s information management system. Provided logistical support for all project training courses, seminars and workshops. Received screen, log and route correspondence, attached necessary background information and maintained follow-up system for action and deadlines.

Key accomplishments include:

• Founder of Assistant Support Network (ASN). Created ASN so that all assistants would have a support group that they could tap into whenever they had a question or needed help doing their jobs more effectively. By creating this group, it helped NBC Universal save time and money by having the assistants become uniformed and it helped cut down on mistakes and un-necessary expenditures.

Blue Shield of CA, Woodland Hills, CA 2006 - 2007

Executive Coordinator, Finance

• Executive Coordinator for 4 Director and senior management. Provided financial management support for the Woodland Hills office.

• Heavy calendar management, requiring interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings.

• Prioritized and managed multiple projects simultaneously and followed through on issues in a timely manner. Arranged logistics for meetings, conferences, trainings and other project-related events. Organized meetings and prepared the necessary materials, including reports, presentations, agendas and other meeting collateral.

• Prepared itinerary, trip file and supplies. Prepared expense reports after trip and all check requests. Transcribed, recorded key decisions and action items resulting from the meetings. Took initiative on requests and inquiries of an administrative nature. Coordinated arrangements for trainings – scheduled trainers, locations, food, etc. Helped prep and distribute payroll and expense checks.

Selected accomplishments include:

• Coordinated annual Halloween and Holiday Parties for 400+attendees (including hotel accommodations, travel arrangements, client visits, purchase of decorations and gifts, menu selections)

Spherion (Kaiser Permanente), Ontario, CA 2004 – 2005

Coordinator Specialist III, Facilities

• Coordinator for Directors and senior management. Provided financial management support for the Ontario office.

• Heavy calendar management, requiring interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings. Properly routed all calls and complaints to appropriate staff. Typed correspondence, prepared schedules for doctors, nurses, and MA’s.

• Prioritized and managed multiple projects simultaneously and followed through on issues in a timely manner. Arranged logistics for meetings, conferences, trainings and other project-related events. Organized meetings and prepared the necessary materials, including reports, presentations, agendas and other meeting collateral.

• Prepared itinerary, trip file and supplies. Prepared expense reports after trip and all check requests. Transcribed, recorded key decisions and action items resulting from the meetings. Took initiative on requests and inquiries of an administrative nature. Coordinated arrangements for trainings – scheduled trainers, locations, food, etc. Helped prep and distribute payroll and expense checks.

SKILLS AND TRAINING

Computer Skills

PC, Microsoft (Access, Word, Excel, PowerPoint, Project, Outlook, Visio), SAP, Salesforce, People Soft, Track It, Rearden, Oracle, ADP, WebEx, B2B Engage, Xythos.

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