Medicaid Biller

• VANESSA WASHINGTON

Nashville, TN *****

********@*****.*** 615-***-****

SUMMARY OF QUALIFICATIONS

Finance management professional with extensive experience in automotive financing and banking. Proven success in managing workflow operations and processes to ensure business goals and audit compliances are met while maintaining excellent customer service. Expertise includes:

• Project Management • Global Operations

• Team Building • Employee Relations

• Quality Assurance • Customer Service

• Vendor Management • Six Sigma Green Belt

PROFESSIONAL EXPERIENCE

FORD CREDIT, Nashville, TN

Treasury Specialist 1995–2010

Managed the daily operations of Account Services. Provided accurate data and reconciliation of lease receivable/payable general ledgers, utilized timekeeping and effectively balanced workload to gain maximum productivity from employees, provided excellent customer/dealer service, and consistently maintained audit compliance.

• Implemented and managed a new Cash CH) website while accounting for 100% of daily cash deposits averaging more than $1M. Continuously identified enhancements and internal controls of the CH website that increased efficiencies and reduced financial risk.

• Ensured daily reconcilement of the general ledgers for payments received while meeting internal audit and Treasury requirements.

• Reconcile individual facility clearing accounts. Served as a Subject Matter Expert for the Cash Handling group and lease receivable general ledgers.

• Work with Accounts Services and Treasury/Controllers to communicate monthly billing, collection and accounts receivable issues.

• Develop and provides monthly financial reports and submits journal entries to remain in compliance with Sabranes Oxley Tax and Treasury requirements.

• Managed and accounted for the daily operations of cash disbursements while remaining in audit compliance.

• Managed a vendor database to ensure accurate and current data was maintained for expensing payments, timely reconcilement of account payable general ledgers and tax reporting.

• Managed vehicle disposal process to sell units efficiently and reduce financial exposure and losses. .

• Managed the collection of sales tax payments and sales overpayments on leased vehicles. Interacted with the state and legal departments to identify and initiate legal responsibility.

• Decreased accounting errors by 27% and improved daily production of timely payment postings by assisting in the development of a metrics system and implementing internal audit controls to track accounting errors, system enhancements, process improvements and quality performance.

• Continuously reviewed and submitted process improvements to ensure adherence to best practices and steamlined processes for cost savings and increased efficiencies.

• Achieved high performance standards from employees by providing continuous guidance, training, coaching, evaluating, encouraging and creating high-quality interactions with employees resulting in an energetic team atmosphere, and excellent customer service.

• Developed and mentored several team members through the years that positioned them in furthering their careers.

• Played pivotal role in Black Belt project that blended brands and saved $1.3M.

• Assisted with the successful Transition of Volvo Car Finance receivable portfolio base into Ford Credit's finance division.

Prior roles include accounting supervisory experience in the Trust Operations banking industry.

COMPUTER SKILLS

Proficient in MS Outlook, Work Excel, Publisher and PowerPoint, PeopleSoft, Adobe Acrobat, various Internet services and OS platforms.

CERTIFICATIONS AND LICENSES

Six Sigma Green Belt Certification, 2002

Tennessee Real Estate License, 1994-1996

EDUCATION

Bachelor degree anticipated in 2013, major Finance at Tennessee State University, Nashville, Tennessee.

TRAINING

(All training conducted through Ford Credit.)

• QAR Peer Calibration, 2009

• Ford Leadership Training, 2009

• Rewarding and Recognizing Employees, 2008

• Performance Reviews, 2007

• Ford Performance Management Process, 2007

• QAR Guidelines, 2007

• Account Services Processing, 2006

• Account Servicing Applications, 2006

• Communication Strategy, 2006

• Fundamentals of Marketing, 2005

• Corporate Accountability, 2004

• Power Presentation, 2003

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