Customer Service Sales

OBJECTIVE

Seeking a marketing opportunity where I can contribute my business development, relationship-building and interpersonal skills.

RELATED EXPERIENCE

Sporting Events Chair of Big Brothers Big Sisters Leadership Committee for Northern Virginia.

Organized Fourth of July campaign kickoff event resulting in fundraising profits of $10,000.

Mobilized constituents and managed large scale internship program centered at Seattle Convention Center Fundraising Event exceeding $200,000 in donations.

PROFESSIONAL EXPERIENCE

SimpsonScarborough – Alexandria, VA

Marketing/Business Development Associate, September 2011 – Present

Conduct business development research and edit proposals for potential college and university clients for strategic marketing and research firm that specializes in higher education.

L-3 STRATIS - Reston, VA

Contract Recruiting Consultant, May 2011 – August 2011

Hired a team of twelve Project Managers supporting Defense Solutions contracts.

Led recruiting process of global and domestic contracts to include on-boarding and developing creative sourcing techniques with Linked-In, FaceBook and Twitter.

The Centech Group, Inc. – Falls Church, VA

Senior Technical Recruiter, April 2010 – May 2011

Lead technical recruiter responsible for hiring over 40 contractors and supporting contracts with United States Coast Guard, Customs and Border Protection and Department of Defense.

Managed hiring process for client agencies, including conducting detailed interviews, reference checks, salary negotiations, and writing offer letters.

Promoted and implemented career fair and hiring events for client agencies.

Received recognition for key role in company’s achievement of ISO 9001-2000 and OFCCP compliance.

Princeton Information – McLean, VA

Senior Technical Recruiter/Business Development Associate, August 2005-February 2009

Recognized as a Top Five recruiter in 2007.

Recognized as top monthly recruiter for four consecutive months in 2008.

Received performance bonuses for exceeding placement and revenue goals, and fortifying prime vendor status at Verizon Business.

Managed high volume of client projects through recruitment and placement of IT consultants for Fannie Mae, Freddie Mac, American Red Cross, Verizon Business and VeriSign

Performed full lifecycle implementation of staffing contracts including project placement, developing offer terms, conducting salary negotiations and post-placement assistance.

Actively contributed in sales meetings with prospective clients to develop new business.

Researched prospective clients in the financial services and federal government sectors.

People for Patty Murray – Seattle, WA

Field Organizer, May-August 2004

Recruited, trained and managed campaign volunteers and interns.

Helped organize other events to recruit supporters including rally at Seattle Convention Center and event where Hillary Clinton and John Edwards spoke.

Conducted constituent outreach to recruit supporters by speaking at legislative district meetings, Young Democrats of Washington meetings, and university events.

Organized phone-banking, district canvassing and voter registration efforts.

Researched policy issues and wrote talking points to persuade voters.

Barbieri for Congress – Spokane, WA

Field Director’s Intern, January-April 2004

Received praise from candidate for campaign work.

Fundraised and conducted constituent outreach to recruit supporters.

Managed campaign volunteers.

Walt Disney World – Orlando, FL

College Program Intern/Customer Service Specialist, August 2003-January 2004

Received training in sales and merchandise, attractions management, and food and beverage service.

Promoted special events at Epcot Center theme park.

Managed guest lines for attractions.

Greeted park guests and responded to guest inquiries.

EDUCATION

George Mason University – Arlington, VA

Part – Time M.B.A. Candidate, 2013

University of Washington, Jackson School of International Studies – Seattle, WA

B.A.: International Studies - Concentration: Foreign Policy, Security, Peace and Diplomacy

Senior Thesis: “The Role of NATO in French and U.S. Foreign Policy”

Mentor, University Youth Shelter for homeless children

Intramural Softball Team Captain

VOLUNTEERING AND INTERESTS

Big Brother Volunteer, Big Brothers Big Sisters of the National Capital Area (2009-present)

Little league baseball coach (Spring and Summer 2009, Spring 2010, Spring and Fall 2011)

Volunteer, Fannie Mae Help for the Homeless Walk-A-Thon (2006-2008)

Recreational softball and flag football

Traveling, music and French language

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