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Administrative Assistant Customer Service

Thompson, Connecticut, 06277, United States
$15.00 to $18.00/H
April 04, 2012

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Carol A. Marshall

P. O. Box **

Thompson, CT ****7

Cell (860) ***-****

March 28, 2012

WSA Management

Dear Human Resources Manager,

I am interested in applying for Data Entry and Information Processing position that is currently available in Ashford, CT.

From 1999 to October 25, 2009 I assumed a caregiver role. Working full time through staffing agencies allowed some flexibility during this time. I now am interested in applying for a permanent position. This job opportunity is very interesting, and I believe that my strong employment experiences and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:

• Experience in a finance department and business office.

• Capable of multitasking and strive for continued excellence.

• Exceptional customer service and support.

• Strong data entry skills and detail orientated.

• Adhere to guidelines of confidentiality.

• Excellent verbal and written communication skills.

If my qualifications meet your requirements for this position please contact me. Thank you for the opportunity to apply for a position through WSA Management.

Sincerely yours,

Carol A. Marshall


Carol A. Marshall

P. O. Box 95

Thompson, CT 06277

Cell: (860) ***-****

Core Skills

Data entry and detail orientated.

Prior experience in a Finance Department and Business Office.

Excellent interpersonal, organizational and communication skills.

Exceptional customer service and support.

Proper office procedures and familiar with operations of general office equipment.

Computer Experience

AS 400, Microsoft Word XP, Excel ‘97, Access, MS Outlook, Internet and company owned applications.

Relevant Experience

2006 – 2011 Administrative Assistant/Data Entry – Valley Employment/Diamond Staffing

Administrative Assistant: Data entry process for the following into appropriate databases: new job descriptions, revisions of company policies, time sensitive data on projects, new product lines and orders, employee training requirements, data required prior to invoicing, CORI verification, employee disciplinary actions, international student travel information, and new or updated customer information. Composed and typed letters, forms and reports, greeted visitors and acted as a liaison with other departments. Answered/screened incoming telephone calls and opened and distributed incoming mail. Prepared and maintained spreadsheets in Excel, and assisted with various accounting functions.

Data Entry Assistant: Entered orders and updated department files in AS 400.

1999 – 2005 Administrative Assistant/Bookkeeper - Talent Tree

Cash Technician: Assisted a Finance Department with Abandoned Property process, provided technical support for Check Register Reports, verified deposits, copied and distributed daily Cash Report, and prepared department spreadsheets in Excel.

Administrative Assistant: Faxed, filed, photocopied documents. Data entry of staff names and relevant information, purchasing requirements, client records, and product testing results. Updated department binders with new procedures and policies. Assisted with preparation of Excel spreadsheets for various projects. Verified information and edited documents when required.

Other Experience

Peer Tutoring for College Learners - Quinebaug Valley Community College - fall 1999

Organized curriculum for the Computer Spreadsheet class (Excel '97). Graded homework and assisted students with assignments, and provided support for challenged students.


Candidate for Associates Degree - General Studies, Quinebaug Valley Community College

Trumbull High School, Trumbull, Connecticut - Graduated Business Degree

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