Executive Summary
• Senior (** Years) human resources management and administration expert in employee relations, retention, recruitment and benefits administration
• Detail oriented professional with strong organizational skills while ensuring accurate and compliant record-keeping programs and practices
• Exceptional multilevel written and verbal communication skills
• Self-motivated and task committed with exceptional interpersonal skills when working in a team environment
Experience
Employment Specialist, Center for Independent Living March 2011 – Present
• Assist employers recruit, hire, and train individuals with disabilities
• Provide vocational services to individuals with disabilities regarding employment
• Educate employers and individual consumers regarding ADA Compliance
Human Resources Consultant, Self-Employed June 2009 - Present
• Provide an advisory service to management and staff by educating them on various human resource issues, policy and procedures compliant with federal and state laws;
• Identifying, evaluating and advising management and staff on tasks related to recruitment and selection process and benefits administration;
• Conduct follow-up reviews to ensure accurate delivery of the services provided;
Human Resources Administrator, Holman Honda May 2007-April 2009
• Prescreened and interviewed applicants in a timely manner;
• Created offer letters, evaluated and recommended appropriate compensation;
• Recruited and developed all levels of employees;
• Participated in development, evolution and evaluation of employee handbook;
• Coordinated and conducted on-boarding activities for new hires;
• Assisted upper management conduct employee performance reviews and salary ranges for all position levels;
• Supported management and employees by providing skilled neutral mediation and conflict resolution services;
• Provided guidance to management regarding disciplinary procedures, processed terminations and unemployment claims;
• Created and developed policies and procedures for compliance and enforcement;
• Administered employee benefits (open enrollment and qualifying event changes);
• Organized and maintained employee documentation and personnel files and updates in the HRIS database;
• Supplied back- up support for weekly payroll administration and responsible for tracking and maintaining employee absences using ADP;
• Ensured federal, state and local compliance with EEOC, FLSA, FMLA, COBRA, HIPPA, OSHA, ADA, Anti-Discrimination Practices, workers compensation and sexual harassment and managed government documentation and filed reports;
• Participated in safety committee reviewed and implemented procedures and processed worker’s compensation claims;
• Established team-building and employee recognition events;
• Chaired the Premier Customer Care program that increased employee morale and customer service scores which resulted in top 1/10 of 1% performance of all Honda Motor Company franchises in the United States two years in a row;
• Received a perfect score of 100% on my HR Audit;
Senior Benefits Administrator/HR Generalist, Florida State Fire and Security
(United Technologies Corp.) December 2003 to February 2007
• Evaluated and selected benefits providers and negotiated contracts to design a comprehensive benefits package;
• Created and implemented open enrollment procedures for over 100 employees;
• Responsible for answering benefit questions and assisted with resolution of employee benefits claims issues;
• Ensured benefits payroll deduction accuracy and reconciled monthly billing statements;
• Coordinated compliance and administration of COBRA, ERISA and HSA requirements both in house and with a third party administrator;
• Responsible for federal and state law compliance such as EEOC, FLSA, ADA, ADEA, Affirmative Action, OSHA, and more as well as handled government reporting requirements such as EEO-1;
• Provided first line maintenance of employee personnel files and compliance with then new HIPPA regulations;
• Prescreened all applicants and processed new hire paperwork;
• Created and developed employee manual and handbook and other company policies and procedures;
• Ensured that all employees received health and safety training in accordance with risk management procedures;
• Processed worker’s compensation claims and assisted management with corrective measures, which resulted in 46% accident decrease;
• Managed and processed terminations and unemployment claims;
• Oversaw the transition from private to public corporation ownership;
Director of Physician Recruitment, Med-One Health Care Group,
July 1999 to November 2003
• Provided physician staffing and recruitment services to major tier 1 medical centers, e.g. Memorial Sloan Kettering, Mayo Clinic, Cleveland Clinic, Jackson Memorial, Johns Hopkins, Duke University Medical Center and more
• Prescreened candidate physicians, negotiated salaries and per-diem rates for specialty physicians.
• Coordinated relocation packages;
• Created physician and resident retention program for participating medical centers.
Education
Nova Southeastern University
H. Wayne Huizenga School of Business and Entrepreneurship
Ft. Lauderdale, Florida 33314
• Master’s of Science in Human Resources Management, 2001
Nova Southeastern University,
Ft. Lauderdale, Fl 33314
• Bachelor’s of Science in Psychology, 1999
Skills
Computer skills including but not limited to; Microsoft Windows 9x -Vista, Mac OS 9.x-10.5,, Microsoft Office Suite, HRIS, Bluegrass Technology, Siebel, TrueScreen, iVantage, ADP, SAP, Campus, EDS, ACT Plus, UniSoft, QuickBooks, and more