customer service
Resume:
Rabia T. Sookdeo
St. Petersburg, FL 33713
***********@*******.***
OBJECTIVE: To obtain a challenging position with an opportunity to grow and succeed within the organization.
EXPERIENCE:
Legal Intern
Wilcox Law, P.A.
Function as a paralegal on a variety of cases for a law office. Assist attorneys with legal research, filing, and scheduling hearings, depositions and client meetings. Manage and maintain client database.
(Aug 2010 to present)
Optician (Acting Manager)
Eye Doctor’s Optical Outlets
Supervised employees, scheduled employee work hours, handled customer complaints, provided refunds, managed inventory. Supervised patient care after patients were seen by facility optometrist.
(April 2004 to July 2010)
Customer Service Representative
Professional Surveys Inc.
Conducted telephonic consumer surveys of military personnel. Retrieved information from consumer databases.
(April 2003 to April 2004)
Sales Representative
Suntasia Marketing
Marketed and sold vacation packages and credit card accounts to consumers all over the U.S. over the telephone.
(September 2002 to February 2003)
Road Service Counselor
AAA (Auto Club South)
Arranged road side assistance for stranded motorists. Inputted data into computer database, calculated motorist locations, and researched and contacted tow companies to arrange pick-ups.
(February 2001 to March 2002)
Nurse’s Assistant
Bayfront Hospital
Worked in Brain Injury Unit, Rehab Unit, and Pediatrics. Took vital signs on patients, updated patient charts, conducted patient tube feeding, drew blood for blood tests, and assisted nurses in variety of aspects of patient care.
(April 1998 to March 1999)
EDUCATION:
St. Petersburg Red Cross – Certified Nursing Assistant certificate, 1995.
St. Petersburg High School, Diploma.
COMPUTER SKILLS:
Microsoft Word, Excel
Type 45 Words Per Minute
REFERENCE AVAILABLE UPON REQUEST
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