PatsyResume
Resume:
PATSY J. ARANDA
Wylie, TX *****
************@*****.***
SUMMARY OF QUALIFICATIONS
An experienced professional in the telecommunications industry as an IT Manager in Quality Assurance/Software Testing; Excellent analytical, organizational and communication skills; ability to facilitate and effectively present information; creative problem solver with a willingness to learn, strong understanding of software development life cycle and project management techniques, effective team player and leader, attention to detail with commitment.
SKILLS AND EXPERIENCE
• 12 years QA Testing experience, Telegence (ATT Billing System)
• SQL, Unix, Oracle, Excel, Test Director, Windows (NT/2000,XP)
• Test Director, MS Office applications, Web Testing, Project Mercury Quality Center
• Excellent problem solving skill experience working with structured Software Development Lifecycles
• System Analysis and Needs Assessment
• Project Plan, Scope and Management, UAT Testing
• Team Leadership and Offshore Leadership
• Project Management Boot Camp Certificate
PROFESSIONAL EXPERIENCE
ATT Wireless - Richardson- 9/2007- Pres
SR Quality Process MGR
• Coordinate and Install application environments for development, testing, training and production. This includes storage, environment, third party tools, OS kernel and patch support.
• Track and Troubleshoot environmental issues associated with the system.
• Provide support to Test, development, training, and production support teams for application assistance
• Responsible for insuring 3rd party software is installed and configured properly for testing.
• Standard Code Refresh Scheduling and Deployment.
• Management of assigned special needs projects
• Work with stakeholders to develop a roadmap to replace outdated systems with better technologies over time.
• Work with 3rd Party Teams to receive requirements from the Project team and prepare the directory structure and initialization files for the test environments
Cingular Wireless/ATT Mobility - Richardson-12/2002- 8/2007
QA Test Manager
• Manage 20 experience managers and contractors of several Applications for Telegence billing system.
• Currently responsible for overseeing all BMG Projects, Common Service Interface, E2E testing and UAT Testing.
• Lead a QA team for all software quality efforts including platform/feature testing, system testing, regression testing, and performance testing and compatibility testing.
• Experience with Software Testing Methodologies and proven ability to assess Business Documents, create Test Plans, Test Strategies, Test Cases and Test Scripts.
• Work to establish realistic but challenging timeframes for completing each project taking into account activities occurring within production systems.
• Provide one on one conference for guidance and goal development. Maintain an effective user-support relationship
• Manage test issues and acts as Test Point of Contact and liaison for all test related issues across impacted systems
• Define test environment attributes, tracks and assists with test environment issue resolution
• Internally Certified in (SQA) Software Quality Assurance IT Methods and Processes and (SDLC) System Development Life Cycle.
• Attend conference calls for requirements and test cases on new functionality and analyze documentation to ensure they are clear and complete.
• Experience working and managing complex multi-group projects and work efforts.
Cingular Wireless - Richardson -12/2000-11/2002
Senior QA Test Engineer
• Analyst for several modules of Telegence billing system: Wireless Number Portability, AWE Conversion, Number Pooling, Number Management, Genesis.
• Design test plans and test cases for Telegence billing system, using Quality Mecury and Test Director. Attend business requirements and functional, system, regression and deployment test phases.
• Coordinate several test environments. Responsible for test environment set up, stability and software version control for internal group as well as other QA teams.
• Acted as first contact for testing and environment issues. Escalated critical issues to management.
• Ability to work independently, with the Project Managers, Business Analysts, Developers and Technical support, in a fast paced environment.
• Map requirements to Design documents to Test Cases.
MedHost, Inc- Dallas, TX 01/2000- 11/2000
Senior Software Test Engineer
Lead for two projects. Prepared, conducted, and analyzed final testing of healthcare system software of Emergency Department Management System. Developed and maintained software test plans for database application. Developed and executed test cases protocols. Quality defect tracking and quality checkout of the requirements. Review functional requirements and develop function test plans.
Participate in the entire Project Software Development Life Cycle from Design to final testing.
Designed and presented product demonstrations. Knowledge of Window NT platforms, Visual Source Safe, Visual Basic and C++
Abbott Laboratories- Irving, TX 9/1997- 1/2000
Systems Integration Tester - Advanced Engineering Group
Prepared conducted and analyzed final testing of application system software and hardware of FDA Compliant Standards for diagnostic and pharmaceutical immunoanalyzer. Creating quality records and editing test case protocols. Quality defect tracking and quality checkout of requirements. Reviewing functional requirements and developing function test plans advanced user and administrator skills with Windows NT, Word and Excel. Experience with Visual Basic debugging, C/Visual C++, software development of software testing. Assist with Version Control Management using PVCS Tracking. Organize, control and document software changes through multiple revisions. Certification in Concurrent Product Development (CPD) and Software Verification and Validation Strategies.
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