Manager Project
Resume:
BRIGETTE LIZARRARAS, BSG, MBA
Duarte, California 91010
*********@****.***
EXPERIENCED CASE MANAGER
Educated and dedicated Social Work Professional with over 10 years of case management and social work supervisory experience. Possess excellent interpersonal and time management skills and able increase productivity to help achieve program goals and objectives. Energetic and goal oriented with a lifelong passion for social work. Able to optimize individual performance and develop growth amongst clients and staff. Effective communicator and facilitator able to establish rewarding relationships to benefit welfare of clients being served as well as staff providing the services.
KEY STRENGTHS
• Case Management
• Facilitation of Support Groups
• Family Relations
• Information and Referral Services
• Mentoring
• Program Coordination
• Risk Prevention and Reduction
• Staff Management
• Student and Adult Psychosocial Assessment
PROFESSIONAL PROFILE
ALTAMED HEALTH SERVICES CORPORATION 2006-PRESENT
Largest independent Federally Qualified Community Health Center in the U.S. delivering medical, dental, senior case management, disease, health education, youth, and substance abuse services to patients throughout its 43 sites in Los Angeles and Orange Counties.
Social Work Supervisor
ALTAMED YOUTH SERVICES, LONG BEACH, CALIFORNIA
• Lead and monitor program performance, as well as staff performance in meeting program goals as set by the Maternal and Child Health program, policies, procedures, standards, reporting requirements and deadlines.
• Assure the compliance of fiscal line-item expenditures and assist with budget development.
• Act as an advocate, community liaison, and mentor; provide clients and their families with information and referral services as needed.
Social Work Supervisor
ALTAMED ADULT DAY HEALTH CARE CENTER, LOS ANGELES, CALIFORNIA
• Administer initial, quarterly and annual assessments as well as home visits of all participants in current case load. Develop and implement individual plans of care.
• Provide discharge planning and full case management services to younger adults and elderly or younger adults with physical or mental disabilities.
• Conduct all multi-disciplinary meetings.
• Act as a participant advocate and community liaison; provide participants, caregivers, and/or family members with information and referral services as needed.
• Manage Social Work Department in accordance to company policies and procedures.
• Step in as Acting Program Director in absence of current Program Director as required under Title XXII guidelines.
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Program Director
ALTAMED ADULT DAY HEALTH CARE CENTER, DOWNEY, CALIFORNIA
• Recruit, select, supervise, and evaluate program staff; responsible for the overall management of program operations including, development and maintenance of program policies and procedures.
• Implement and coordinate program in accordance with license requirements and established policy, program, and budget requirements/parameters.
• Responsible for budget and fiscal effectiveness of program which included responsibility of achieving and maintaining participant/client census, staffing, and effective/efficient operations while supporting the strategic direction of Service Care Operations services.
Care Manager Supervisor
ALTAMED INTEGRATED CARE MANAGEMENT PROGRAM, LOS ANGELES, CALIFORNIA
• Develop and oversee the implementation of an efficient system of quality control and the timely data entry of all client information.
• Oversee care planning conferences to discuss client needs, prioritize problems accordingly and authorize the services that have been identified by the care management team.
• Monitor the caseload of care management team through the review of client charts, care plans, personal budgets and other pertinent documentation; work in conjunction with Community Services to implement services for clients as needed.
• Compile and submit monthly administrative reports to Program Director in a timely manner.
ST. BARNABAS SENIOR SERVICES
Oldest nonprofit social service agency providing emergency and supportive assistance to the urban elderly; agency serves downtown Los Angeles and is home to the heaviest concentration of poor, elderly residents in the county.
Program Director
ST. BARNABAS SENIOR SERVICES S. MARK TAPER FOUNDATION ADHC, LOS ANGELES, CALIFORNIA
• Coordinate, implement, and supervise all programs and services of St. Barnabas ADHC Center. Conduct staff meetings and in-service training programs to staff, including senior companions and volunteers.
• Develop program in accordance with needs of the participants served.
• Evaluate participants changing needs and make adjustments accordingly.
• Market ADHC services to surrounding communities.
• Ensure a healthy, safe and clean facility at all times.
Part-Time Social Worker
ST. BARNABAS SENIOR SERVICES/UNIVERSITY OF SOUTHERN CALIFORNIA FALL PREVENTION PROGRAM, LOS ANGELES, CALIFORNIA
• Conduct home and medical assessments of all participants prior to their participation in bi-weekly exercise class.
• Provide Fall Prevention Center of Excellence with clear understanding of participant’s current health status, including blood pressure and ability to complete all activities of daily living, to help determine if exercise class will be appropriate for them.
• Assess client’s home for safety issues that may eventually contribute to falls and provide participant with recommendations needed to modify potential problems themselves or refer them to Home Secure.
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Project Manager, Adult Technology
ST. BARNABAS SENIOR SERVICES CYBER CAFÉ LOS ANGELES, CALIFORNIA
• Provide one-on-one computer and technology instruction to senior citizens.
• Encourage seniors to participate, learn and socialize in a positive learning environment.
• Recruit and manage program volunteers.
• Assist other departments with planning of various projects as needed.
• Assure that SBSS Cyber Cafe operated properly on a daily basis.
Case Manager
ST. BARNABAS SENIOR SERVICES/ANGELUS PLAZA, LOS ANGELES, CALIFORNIA
• Conduct psychosocial assessments and home safety visits to active case load.
• Act as an information and referral specialist.
• Assist clients with financial planning and banking services as needed.
• Advocate for all clients before various community agencies and organizations.
• Provide Spanish speaking clients with translation services.
• Assure that at risk clients are able to receive the assistance and services they need to remain safely at home.
• Prepare and submit monthly statistics to Program Supervisor in a timely manner.
BURLINGTON CONVALESCENT HOSPITAL
124 bed skilled nursing facility providing care to elderly and younger adults with physical or mental disabilities that may or may not require physical, occupational, and other rehabilitative therapies following an accident or illness.
Director of Social Services
BURLINGTON CONVALESCENT HOSPITAL, LOS ANGELES, CALIFORNIA
• Administer initial, quarterly and annual assessments in a timely manner.
• Provide patients and their families with appropriate community resources as needed.
• Counsel patients and their families during difficult times.
• Assess and handle all concerns while ensuring that all patient needs are met.
• Act as a department head and a weekend manager as requested by hospital Administrator.
AWARDS & ACHIEVEMENTS
Quality Care without Exception Spotlight Award for Team Work 2012
AltaMed Health Services Corporation, Los Angeles, California
Academy of Medical and Health Sciences Speaker 2011
Roosevelt High School, Los Angeles, California
East LA Meets Napa Volunteer 2011
AltaMed, Los Angeles, California
34 A Su Lado Volunteer 2010
AltaMed/Univision 34, Los Angeles, California
In the Spotlight Recognition 2010
Awarded by: Sophia Guel-Valenzuela
AltaMed Adult Day Health Care Center, Downey, California
Associates in Arts Commencement Speaker 2000
Mount St. Mary’s College, Los Angeles, California
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Latina Alumni Network Guest Speaker 2000
Mount St. Mary’s College, Los Angeles, California
Outstanding Scholar in the Field of Gerontology 2000
Mount St. Mary’s College, Los Angeles, California
EDUCATION & SKILLS
University of Phoenix
Diamond Bar, California
Masters Business Administration
Mount St. Mary’s College
Los Angeles, California
Bachelor Science Gerontology & Sociology (Double Major)
Mount St. Mary’s College
Los Angeles, California
Associate Arts Pre-Health Science
Computer Literate: Microsoft Word, Microsoft Power Point, Emailing Services, Internet, and Social Networking
Fluent in English and Spanish: Verbal & Written
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