Experienced Sales/Clerical

MICHAEL NGO

*** *** ******* *** • Los Angeles, CA 90042 • 323-***-**** • ************@*****.***

EDUCATION

UNIVERSITY OF CALIFORNIA, IRVINE

B.A. Business Economics, June 2009 Graduate

EXPERIENCE

ROBEKS JUICE, Irvine, CA Feb 2007 – Sep 2007

Sales Lead

• Supervised the training of sales employees to increase sales and merchandising for Robeks Juice

• Devised multiple marketing strategies with sales team and management that led to an increase in sales

• Maintained relation and interaction with clients in order to meet clients’ specific needs

ABERCROMBIE AND FITCH, Pasadena, CA Jun 2006 – Sep 2006

Sales Associate

• Engaged in daily one on one verbal communication with customers in order to make sales and build loyalty

• Organized company outing to build morale and employee relationships

• Managed and organized inventory every hour to prevent merchandise theft

WINSTAR AUTO DISMANTLING, Azusa, CA May 2005 – May 2006

Receptionist/Sales Associate

• Responsibility of directing calls toward upper management and assisted in sales calls

• Mediated between the firm and compliance in order to meet company policy of communicating web information

• Moderated the inventory of company products through online managerial and sales reports

ACTIVITIES

CHINESE ASSOCIATION, Irvine, CA Sep 2005 – Jun 2009

Member

• Consulted and mentored 10 individuals by providing guidance and social tools

• Collaborated with over 100 members to fundraise over $2000 through marketing campaigns

• Worked with members on multiple projects such as posters and videos to increase club awareness on campus

AMERICAN MARKETING ASSOCIATION, Irvine, CA Sep 2005 – Jun 2008

Gold Member

• Conceptualized a creative advertisement campaign by analyzing a case study for Vitamin Water

• Orchestrated the production of a campaign booklet that communicated our innovative ideas with a team

• Analyzed and researched the effectiveness of current Vitamin Water campaigns

UCI TENNIS CLUB, Irvine, CA Sep 2006 – Jun 2007

Member

• Practiced with club members and University of California Irvine tennis team

24 HOUR MAD DASH FILM FESTIVAL, Irvine, CA Mar 2007

Member

• Worked with a group of eight people to quickly and tactfully organize and create a short film

• Exercised quick thinking to create and film a short movie within twenty-four hours of a random theme

• Practiced interpersonal speaking skills with non-affiliated members in order to gain access to special areas to film

SKILLS

• Proficient in Microsoft Word, Microsoft Excel, MS PowerPoint, Adobe Photoshop and Reader

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