Manager Customer Service

LINDA M. QUESNELL

**** ****** ***. ****: 248-***-****

ROCHESTER HILLS, MI 48307 E-MAIL: ********@*****.***

OBJECTIVE:

A position where I can utilize my experience as a secretary, offering a company my clerical, and business skills. I am well organized, enjoy working at a fast pace and flourish when working in a team environment.

EMPLOYMENT HISTORY:

West at Home Sales/Marketing

12-2007 – 05-2010 Customer Service Rep.

Dialogue Marketing Sales/Marketing

Auburn Hills, MI Call Center

03-2004 – 11-2006 Phone sales/Marketing

NORMAN YATOOMA & ASSOCIATES / LEGAL SECRETARY

Birmingham, MI Private Practice

09-2003 – 01-2004 2 attorneys

(Kelly Services) Temp Job for Project

POWERS & CHAPMAN LEGAL SECRETARY/CLERK

Troy, MI Private Attorney Practice

03-2003 – 09-2003 Dictaphone, coping, faxing,

(Kelly Services) answering phone, processing

Letters and Court Documents.

EHRLICH, FOLEY & SERWER, P.C. LEGAL SECRETARY/RECEPTIOIST

Birmingham, MI Family, Trust, Litigation Practice working

02-2003 – 03-2003 for 4 Attorneys’. Use of Dictaphone,

(Kelly Services) typing, filing, copying, faxing, answering

phones. Letters and Court Documents.

SIMON, GALASSO & FRANTZ, PLC LEGAL SECRETARY

Troy, MI Litigation Practice working with 2 or more

07-2001 – 10-2002 Attorneys’ at a time. Use of Dictaphone,

(Kelly Services) typing, filing, copying, faxing, answering

phones, scheduling depositions.

Use of collection forms such as Summons,

Complaints, Defaults, Garnishments and

Subpoenas.

TRAMMEL CROW CORP. SECRETARY / PROJECT. ASST.

Auburn Hills, MI Duties entail processing invoices

02-2001 – 07-2001 computer data, letters, coping, faxing, mail

(Kelly Services) an assisting project managers with other

duties relating to building banks.

IONBOND, INC. RECEPTIONIST / CLERICAL

05-2000 – 02001 Duties entails typing, computer letters,

(Kelly Services) excel, notes, filing, coping, faxing,

opening and sorting mail, and

Answering multi-line phones.

HIT OR MISS ASST-MANAGER / MANAGER

Rochester, MI. Asst-Manager- Sept. 1999 to Feb. 2000

09-1999 – 04-2000 Manager- Feb. 2000 to June 2000

(Business closed) of Ladies Clothing Store.

EDUCATION:

East Detroit High Major in Business Administration

Michigan State University, MI Business Management

Dorsey Business School Legal Secretary

SKILLS AND ABILITIES:

In addition to my legal and secretarial and business skills, my experience includes: public relations, marketing, management, inventory control and sales.

Computer software; Microsoft word, excel, access, power point. I am trained on other computer software. I type 70 words a minute. I am trained in business law, legal office procedures, and legal terminology.

Salary: Negotiable

REFERENCES:

Tony Choynowski Retired Auto Worker 810-***-**** – Friend for 25 years

St. Clair Shores, MI.

Janis Raab Editor of Auto Paper 810-***-**** – Friend for 23 years

St. Clair Shores, MI

Pam Crawford Oakland County 248-***-**** – Friend for 12 years

Wixom, MI. Employee

PROFESSIONAL REFERENCES:

Barbara Castrodale Trammell Crow Corp. 248-***-****

3500 Hamlin Rd.

Auburn Hills, MI

David Trivax Trivax & Trivax 248-***-****

10 W. Square Lake Rd.

Bloomfield Hills, MI

Doris Clemens State of Michigan 248-***-****

Rehab Services

Pontiac, MI

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