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Sales Software

Hailey, Idaho, 83333, United States
March 11, 2012

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IT Executive Profile

(208) ***-****

Professionally recognized, high visibility Information Technology Leader with a reputation for uncommon dependability to keep systems safely humming in the background from the very beginning.

A hands-on, go-to leader sought for prompt response and resolution when IT disasters strike, maintaining composure and keeping all parties abreast of progress.

A consummate, well-educated IT veteran who is said could “keep the Titanic from sinking.”

A sharp, confident IT organization leader who listens to end users and management alike to fill all needs and address system pain points.

A dynamic public speaker and persuasive negotiator.

Always ready and eager to make a significant difference, to get jobs done while maximizing savings in time and dollars.

A rare combination of efficient execution, collaborative skills, and genuine compassion for others.

Unusually impressive mental recall of technical issues and solutions from years back.

Work especially well across all departments, including marketing, product development, sales and operations, fitting in while retaining individuality.

A man of ideas adaptable, engaging, open-minded.


Manufacturing | Short/Long Term Strategy Development | Global Sourcing | ERP Conversion | Warehouse Management | Supply Chain | Budgeting & Forecasting | Shipping | Recruitment, Training & Development | Telecom & Ecommerce Management | Vendor Relationships | Inventory Control | Disaster Recovery | Data Management Systems | SQL Server | Sales Force Automation | Online Direct-To-Consumer Sales Management | A/P - A/R | Sales Forecasting | Production Scheduling | Order Fulfillment | Distribution | Electronic Data Interchange | Intranet/Extranet | Telecommunications | Data Communications | Web Development | Software Development | Hardware Installation | Contract Approvals | Change Control | Configuration Management | Satellite Testing | Failover Procedures & Redundancies

Overview of Experience & Value

In first professional position recognized for visionary authority for Telemetry and command system in testing satellites for Hughes Aircraft Space & Communications, lasting five years

Recruited by international optics firm as first in-house IT professional to provide hands-on involvement in everything from Infrastructure to new software, ERP to telecommunications

Adaptable to changing business needs by replacing, modifying, and redirecting all aspects of IT infrastructure as circumstances dictate

Assemble and lead balanced IT teams of in-house employees and outsourced contractors

Continually meet all functional needs by listening to department heads and the end user community

Expanded IT’s role to reduce cost, providing tools and reporting to a resized workforce during a significant downtime period

Experienced installing sophisticated redundant information technology systems

Provide support and training for hundreds of users locally and remotely

Consistently provide timely, accurate information to management and sales staff

Professional Recognition

Ø Advanced from Level II Technical staff to IT Director in five years

Ø Hughes Aircraft Space and Communications Group Employee of the Year

Ø Awarded Hughes Aircraft Co. BS Scholarship and Masters Fellowship, and finished MS degree one year ahead of schedule

Work Highlights

r Managed all desktops, servers, networks, voice, data and VOIP system installations related to purchase of domestic 3rd-party manufacturing and distribution facility – Smith Optics

n Led team in development of the first direct-to-consumer online sales system which returned a profit of $2M the first year

n Led cost-saving initiatives to replace all heterogeneous software which saved $100s of $1000s with implementation of the Dell Server arrays and shared storage.

n Successfully led team in the critical yearlong migration to a new ERP system, completing the entire deployment in a single day

n Revamped a warehousing system featuring a “tunnel” setup to facilitate packing and shipment of the most popular items

n Managed the successful conversion to a new enterprise computer system supporting Canadian-based offices in corporate, sales and marketing and the manufacturing and distribution center in Utah

n Implemented security, backup system, and disaster recovery plans

n Managed installation of the enterprise system for the Italian sales, marketing, and distribution office

n Led installation of all IT related infrastructure for international sales, marketing and distribution ERP systems in Canada and Italy

r Served as engineering authority for a very large, real-time scientific telemetry and command software subsystem for military satellite testing – Hughes Aircraft

n Maintained and modified a large software system. Worked through all phases of the software and hardware cycles. Produced all applicable documents and user manuals. Performed quality control and configuration.

n Developed an object-based system to test hardware functionality and reduced cost using data-driven testing. Authorized all software and database modifications

n Designed, developed, tested and implemented complete software packages for a variety of business applications, including labor/ manpower reporting, corporate security, database management, and menu-driven user interfaces with personal computer software packages

n Developed a security processing system for extensive background investigations

n Developed and deployed multiple software subsystems for business reporting

n Developed and programmed a security clearance monitoring system

Career History

Smith Optics Inc., Ketchum, ID 1992 – 9/2011

IT Director

Hughes Aircraft Co., Kent, WA and Los Angeles, CA 1987 - 1992

Space and Communications Group

Technical Staff II Member, Engineering Authority

Technical Staff I Member

Education & Development

Seattle University (1990)

MSE Software Engineering

CSU Dominguez Hills (1986)

BS Computer Science. Minor: Business Administration

Technical Skills

Software: FORTRAN, C, C++, COBOL, Culprit, Pascal, Basic, RPG 400, Advanced Pick

Platforms: HP 9000, AS/400, IBM mainframes, PCs, Macintosh, Windows servers

Packages: Word, Excel, FoxPro, Access, PowerPoint, Project, SharePoint

O/S: OS400, HP-UX, PICK, D3, Linux, MAC OS, Windows XP, Windows 7

Networks: Ethernet, Token Ring, Routers, Switches.

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