Engineer Manager
Resume:
James (Jay ) P. Quinlan
Johnsburg Illinois
***********@*******.***
**** – 2011 U.S. Cellular
****-**** *.*. ******** - Network Operations Manager - Rockford Illinois
8 Direct Reports, 2 offices (Rockford and Peoria)
o Budget preparation (capital and expense) for U.S. Cellular’s Northwestern Illinois Market
o Personnel Performance Reports, delivery and objective setting and consult.
o Manpower planning to support multiple technology upgrades.
o Oversight of Personnel training to support the company goals.
o Championed the Creation of special projects with Engineering designed to increase uptime, and to reduce truck rolls. Special focus on Power, Microwave and hardening the network.
2003-2008 U.S. Cellular - Senior Switch Engineer – Itasca Illinois
o Design, build and cut-over of 2 high availability switch buildings in Peoria and Rockford Illinois.
o Design and execution of the Nortel MTX switches for these buildings, including Power, HVAC, Tellabs 5500 Dacs, Cisco I.T. Infrastructure planning and voicemail platforms, QOS.
o Engineered transition to VoIP for certain areas of the Central Office
o Performance Metrics creations and reporting.
o Maintained an 18 month build ahead schedule for all Key Performance Metric’s for these switches locations (MTSO)
o Technology Support for U.S. Cellular Corporate office.
o Capital Budget submissions for current and future expenditures.
o Managed Technical projects, budgets and Cut-over process.
1997-2003 U.S. Cellular - Sr. Director Technology Development- Chicago Illinois
4 Direct Reports - 80 personnel, overall.
o Technical analysis of the current U.S. Cellular network and adviser to the Chief Technical Officer.
o Created Long Range technology planning, including creation of exit strategies for sun setting technologies.
o Managed RF Engineering, Systems Engineering, CAD, PEG (Product Evaluations group) Internal Telecommunications (Nortel. Cisco PBX and Call Centers) ( Three Direct Reports)
o Budget preparation for Capital and Expense
o Creation of Training needs to support future technology deployments
o Negotiations of Contracts with Infrastructure Partners.
o E-911 development and deployment for the US Cellular Markets
1994-1997 U.S. Cellular - Group Engineering Manager - Chicago, Vacouver WA, Tulsa O.K.
Staff of 25 Direct reports: RF Engineers, Systems Engineers and Project Managers
o Prioritized build schedule for U.S. Cellular in the Southwest and West Regions
o Oversight of the engineering and build process for all cells in these region
o Budget preparation for the three regions
o Responsible for Product Selection, Creation of Engineering Standards and the basic cellular building blocks.
o Designed and built a Cell on Wheels and a Switch on Wheels for Emergency Deployments.
1991-1994 U.S. Cellular -Systems Engineer- Chicago
o Created standardized Cell site configurations fro the U.S. Cellular Markets
o Tracked all Nortel Software upgrades for the Network
o Technical Liaison between Nortel and U.S. Cellular
o Procured all equipment for the Markets to which I was assigned.
o Travelled to the Markets to work directly with Field Engineering.
o Technical Support to Field as needed
1989-1991 Telesphere Communications – Sr. Technical Support Engineer - Oak Brook Terrace Illinois
o Built a DEC 400 Test Bed in Oakbrook to test all incoming software modifications from our Vendors
o On site Engineer for software upgrades, MOP’s and Translations for the Network
o Design and Procurement of all related hardware for the Telesphere Networks
1983-1989 I.T.T. – Sr. Switch Engineer – Chicago Illinois
o Day to Day operations Engineering for the ITT Nortel DMS 250 in Chicago
o Maintained switch metrics and KPI within the prescribed operational expectations
o Supported all adjunct equipment for the Chicago facility.
o Customer troubleshooting as necessary
o Troubleshooting for Telco related issues (T-1 – T3, Microwave)
1979-1983 Western Electric – installer – Chicago Northwest
o Installation of all matter of Central Office Equipment for the Bell Operation Companies
Education and Training
McHenry County College – Crystal Lake Illinois – Computer Science
McHenry Community High School
Additional:
o Nortel:
o CMDA 1xEV-DO Operations and Maintenance 4524 May 2008
o Sl-100 Maintenance June 1986
o DMS 250 Maintenance June 2986
o Meridian 1 Options 111-211 SL 100/DMS 250 Traffic Analysis May 1993
o Cellular Translations and Applications February 1992
o Enode-Supercore Operations February 1992
o Option 81 series MAC (Moves, add and changes)
o DSC:
o DEX STP Maintenance course August 1988
o Software Upgrade October 1990
o Rockwell International:
o DMX 3003 Digital Multiplex Maintenance September 1990
o Lucent :
o IN2010 Lucent Technologies Intelligent Network May 2000
o Acterna
o Centralized Testing Modules and Net Analysis Software October 2005
o Wilson Learning:
o Valuing Working Styles May 2006
o Crucial Conversations January 2010
o Front Line Leadership Core Interpersonal Skills May 1992
o Glenayre:
o G1253 Technician Level 1 training May 2004
o U.S Cellular :
o Advanced Leadership April 2000
o 7 Habits of Highly Effective People April 2001
o Train the Trainer June 1994
o Interview and Selection
o Excel 5.0 June 1995
o Dynamic Organization – ongoing and continuous
o Media Training
o Western Electric
o 350 Specifications and Drawings May 18980
o 500 Basic Training April 1981
o Bellcore:
o ATM Overview September 1997
o Signaling System 7 -Wireless December 1994
o MS:
o Project for Windows January 1994
o Advanced Excel, Word
Cisco
o Cisco IP Theory
o Travelers’
o Vehicle Fleet Safety Management m June 1992
o Publications
o Wireless Engineering Roundtable November 1997 Speaker
o Authored Article in Telephony Magazine “The Incredible Shrinking Cell Site “ March 1997
o Interviewed and quoted for Wireless Review August 2000
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