career achievements

Skills and Qualifications

Strong analytical and problem solving abilities

Proven track record of providing valuable insights and

innovative solutions

Strong attention to detail and results oriented

The desire to work hard to see all projects to completion

Ability to translate client business needs into successful projects

Strong verbal, interpersonal and written communication skills

Experience

Layaz II Inc:Ceo Specialist In Women Clothing And, Little Rock, AR August 2003 - Jan-2008

Ceo

Team Leader With Aggressive And Persistent Sales And Service

Over-seeing The direct response of sales and billing satisfying the

the customers needs and listening to what the customers is looking

for.To fully supply merchandise on demand as well as handle billing

and proper procedures for re-stocking merchandise.

Performs necessary analysis and planning to assure that the objectives

and priorities for each sales calls are established and met in time frames

acceptable to the client.

Develop or coordinate the development of sales presentations to clients.

pro-actively develops new business.Addressing clients' concerns,

questions and objections; works to close sales with each targeted client. .

Southwestern Bell, Little Rock, AR February 2001 - September 2003

Southwestern Bell:Customer Service Analyst Little

Processing orders and customer concerns reviewing purchase contracts.

Proven record in developing entrepreneuial organizational skills

motivated to achieve

results.Team player with an aggressive and persistent approach in

identifying

customers concerns as well as their needs.Using proper procedures for

direct

response billing inquiries

Thrifty Nickel Paper, Little Rock, AR March 1999 - July 2000

Customer Service and Sales

Developed and expanded clientele in a commissioned sales

environment

consistently providing and negotiating contracts.

Participate in daily searches for relevant news and information

Read industry journals for trends and potential feature-story ideas

Assist editors in researching and developing story ideas.

Work includes conducting interviews, research

Assist editors in researching and developing story ideas

Research stories exhaustive searches of secondary sources

Research stories targeted interviews with primary sources

Find graphically pleasing ways to depict concepts, processes, and data.

Selling customized advertisment space throughout the state.

Open market through direct selling a well as cold-calling and

distrubuting experience.

Prospecting

superior customer service newsstands circulation marketing and

distribution.

Excellant analytical and quantitation

Writing on lifestyle column and also working on ads for

the paper.

Strong project management including the ability to prioritize

organize

and manage accounts.

.

Casadyne Group, Little Rock, AR July 1998 - February 1999

Customer Service Specialist

Calling clients on leased properties reviewing orders reporting major

claim disagreements.

Answering and directing inbound calls,filing and using messaging

operations.

For outgoing procedures and agreements,reassuring customers on their

claims filed

on foreclosure proceedings.

Rack Inc, Little Rock, AR February 1996 - December 1998

Customer Service Representative

Promote business,increase volume develop clientele and enhance

collection policy.

Establishing new clients by selling products,maintaining billing

updates on

merchandise.

Answering purchase inquiries for our customers follow up policies on

filled orders.

Updating inventory ready to be shipped.

Education:

University Of Arkansas At Little Rock, Little Rock, AR

Master of Business (MBA) - Business, GPA 4.0 1999

University Of Arkansas At Little Rock, Little Rock, AR

Bachelor of Science - Science, GPA 4.0 1995

Contact this candidate