Jennifer Williams
St Petersburg, FL 33714
************@*****.***
Objective:
To acquire a position that challenges me to
reach beyond my abilities and provides
stability in career advancement..
Experience:
Franklin Templeton Investments- St Petersburg, FL
Job Title: Transfer Agent Associate
Supervisor's Name: Angela Cummins
From: 11/19/06 thru Present
Duties and Responsibilities::
Customer Service, Data Entry; assist with
posting payments; collections; updating
accounts; correspondence with shareholders;
troubleshooting account concerns.
ARS Service Express- Largo, FL
Job Title: Customer Service Representative
Supervisor's Name: LeighAnn Monaghan
From: 05/03/06 thru 10/12/06
Duties and Responsibilities::
Customer Service; Answer Calls; Schedule
Appointments; Billing; Collections; Clerical
Work
Special Data Processing- Clearwater, FL
Job Title: Customer Retention
Supervisor's Name: Tom McCurrio
From: 04/30/03 thru 11/22/03
Duties and Responsibilities::
Troubleshoot accounts; Enter new orders;
Maintain customer's records; Accounts
Receivable; Collect on past due accounts;
Assist with resolving outstanding accounts.
Bob Evans Restaurant- St. Petersburg, FL
Job Title: Hospitality Coordinator
Supervisor's Name: Lorenzo
From: 6/12/2002 thru 02/06/2003
Duties and Responsibilities::
Greet and serve customers; Meeting and exceeding
the expectations of the position;
Cash tendering; Inventory and display set-up.
Full Spectrum Telecommunications Clearwater, FL
Job Title: Order Processing
Supervisor's Name: Bonnie Luckadoo
From 3/200 thru 6/2002
Duties and Responsibilities:
Establish and maintain customer accounts for a
national telemarketing agency; Credit Card
Processing; Balancing outstanding accounts;
Assist with staff and call forecasting;
supervising co-workers progress and
performance evaluations.
Education:
Feb 2006 St Petersburg, FL Passed CNA Challenge
Exam 2/18/06
May 2002 St Petersburg College Clearwater, FL
June 1992 Northeast High School, St Petersburg, FL Diploma.
References:
Available Upon Request