Former ambulance/fire driver - EMT/Dispatcher/Firefighter
Resume:
TONI P VOYLES
CONROE, TX *****
****.******@*****.***
Career Objective:
Would like to grow and be a part of a company that appreciates good customer service, drive and motivation. I enjoy challenges, learning new things. Thrieve when deadlines are met and excellence is shown in our work product.
Summary of Qualifications:
AP/AR, Payroll (incl monthly tax reporting), Billing, Inventory, Purchasing, Scheduling, ( Ofc Manager and Supv to 15+ employees), insurance & claims. I excel in great Customer Service and make each customer feel important and needed.
Work History:
May 16, 2011 - Aug 27, 2011
Grand Oaks
OFFICE ASSISTANT/Temp Part-Time Leasing Agent
Apr 20, 2009 - May 16, 2011
Kroger - Magnolia, Texas
Cashier/Demo/Sales Specialist
Part-time cashier. Provided not only checking customers groceries out but provided superior customer service. Provided great back-up for the store when new drives were going on and exceeded expectations. The customers provided me with motivation and dedication which kept my skills and attitude at the top.
When needed by management I provided greeting and introducting new products. When I was assigned to the marketing area not only did sales rise but so did demand and profit. First time in the marketing area our store increased by 77% putting the store back on the area map.
Apr 13, 2007 - May 16, 2009
Randall's #2671 - Texas
Cashier/Web Based Trainer/Sales & Demo
I provided quick & efficient check-out for the customers along with 1st Class Customer Service which was provided by Randall's training. My customers always came first. After awhile I was given an additional task (Web-Based Training) to assist new employees in knowledge of their new positions. I sometimes would fill-in with the demo's of new products or new sales ideas which provided even closer contact with the customers.
Apr 04, 1994 - Aug 31, 1999
CBSI - Mechanicsville, VA
Manager
Did mortgage credit reporting. Supervised 15+ employees and specialized in bankruptcy's. Answered phones, directed calls to individuals, worked up credit reports for new mortgages and re-Fi's. Updated credit files and applications according to lenders and mortgage companies specifications. Customer service was our main objective along with turning out accurate credit reports and in a timely fashion.
Company closed 12/99.
Jul 02, 1989 - Mar 30, 1994
Air-Tite (HICO) - Richmond, Virginia
Office Manager
This was an asbestos abatement company/fire protection. Did scheduling of employees to proper jobs, urchased materials needed, did AIA billing (some govt contracts).Other job duties included a/p, a/r/ payroll, payroll taxes (qtrly), billing, assisting in procurement of new jobs and customer contact. Was in charge of all inside operations while owners did sales and customer calls.
Education
Jan 1963 - Dec 1965
Massey Bus College - Atlanta, Georgia
Education Level: 2 years college, technical or vocational school
Major: Business/Personnel Admn
Minor: Accounting
GPA: 3.8
Total Hours: 160.0
Graduated: Yes
Jan 1976 - Dec 1976
MCV - Richmond, Virginia
Education Level: 1 year college, technical or vocational school
Major: EMT/Cert/Paramedic (Re-Cert)
GPA: 3.9
Total Hours: 40.0
Graduated: Yes
Skills:
Typing Speed: 80 Words Per Minute; calculator by touch
Data Entry
EMail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Peripheral Devices (Scanners, Printers, etc)
Personal Computers
Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak)
Driver's License
Class C - Standard Driver's License
References:
Florence Clark, VP
CBSI (Mtg Credit Reporting Agency)
Theresa M. Waldron
Long Time Friend
Clayton Homes/Hairdresser
Wende Wakeman
Friend - 1.5 yrs.
State of Texas Ranger
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