Customer Service
Resume:
Frank L. Bailey
Gobles, MI *****
******@***.***
OBJECTIVE
Experienced warehouse worker, with a background in driving a forklift,
completingbills of lading, assembly, packaging and material handling. More
than twenty years experience utilizing my commerical driver's license to
move automotive parts and materials and preparefor shipment or delivery to
assigned destinations. Highly organized, independent worker with great
problem solving skills.
EMPLOYMENT HISTORY
Engels Leasing Corporation (ELC), Kalamazoo, MI
08/2008 - 01/2010 Truck Driver
Truck Driver. Drove 9 speed Freightliner 53' Dry Van Trailer. Pickup
and delivery of Auto Parts. Load and unload truck. Pulled orders,
invoiced loads. Printed Bills of Lading. Drive switcher truck.
Delivered loads promptly. Maintained great log books. Excellent
customer service. •Delivered freight on-time to ensure
manufacturing deadlines. .
•Excellent map reading skills and great sense of direction.
•Decisive, always taking initiative to meet the needs of
employer and customers.
•Stictly followed Department of Transportation guidelines to
ensure safety.
Van Buren Delivery, Paw Paw, MI
12/2007 - 05/2008 Delivery Driver
Pick up and deliver community publication to households on a pre-
set route. Complete all duties within a specified time frame.
Weekends. •Drove personal van to deliver newspapers and local
advertisements.
•Followed pre-set route to ensure accuracy and timeliness.
Transport Carriers Incorporated (TCI), Detroit, MI
10/2002 - 04/2008 Truck Driver
Truck driver who drove a 10 speed Volvo. with a 53' split axle
trailer with a slider tarp. Pickup and deliver of on-time freight.
Hauled steel on flatbed with slider tarp(coils and sheets).
•Safety oriented, always cautious while hauling steel and
other industrial materials.
•Maintained a safe operating vehicle, by preforming daily
inspections.
Wendy's, Paw-Paw, MI
10/2001 - 10/2002 Cook
Cooking, cleaning, maintenance, stocking inventory, and outside
maintenance •Unloaded stock from trucks 3 days each week.
Rotated stock to insure older stock got used first.
•Precisely cleaned inside and outside to ensure that property
looked organized and well maintained.
•Took inventory to ensure that we did not run out of stock, or
order too many supplies.
Janesville Distribution Center (JDC), Milwuakee, WI
12/1996 - 10/1997 Truck Driver
Truck driver, drove International 9 speed with 53' Dry Van. Pickup
and deliver of on-time frieght, automotive parts For (G.M. and
Chrysler). •Effectively managed schedule to ensure timely
delivery to each manufacturing plant.
•Coordinated between trucking company and customers to
establish and maintain routes that would maximize efficiency.
EDUCATION
Diploma
Major: College Prep
Lindblom Technical High School, IL
Certificate
Major: Auto Mechanic
Chicago School of Automatic Transmission, IL
1 Year
Major: Psychology
Chicago State University, IL
C.D.L. License
Major: Truck Driver
Eaton Roadranger Truck Driving School, MI
CERTIFICATES AND LICENSES
CDL A NT, Secretary of State, MI
Basic Office Productivity, Bridges to Digital Excellence, MI
SKILLS AND ABILITIES
Experience in many types of tractors and trailers. Experience in
warehouse, loading and unloading trucks with forklift. Pulled orders
and printed invoices and Bills of Lading. Recently completed Basic
Office Productivity Course. Certifications in Microsoft Office
Works, Excel, and Power Point ( 2007). Have Certificate in Building
Trades.
HONORS AND ACTIVITIES
Several Safe Driving Awards. An" A" average in Basic Office Productivity,
and a perfect attendence award. •* Perfect Attendence Awards.
•* Safe Driving Awards.
NOTES / OTHER INFORMATION
Experienced driver since Feb. of 1991, after completing a course at Eaton
Road Ranger Truck Driving School. I'm hard working, reliable, dependable,
needs little supervision, punctual, excellent problem solving skills.
Military: U.S. Marine Corps, Explosive Ordnance- Special Operations,
S/Sgt.
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