ERMIAS KEBEDE BERHANU
Seeking a position as Customer Service/ Marketing / sales / public relation / Office Administration/ and operation assistant from reputed organizations where my past experience shall have valuable application.
Have over all experience of 4 years in customer service, Marketing, operation, sales, English language teaching, public relation activities and in Ethiopia and here in UAE.
Have excellent working skills in MS Office Applications with good typing speed.
Excellent communication skills in English.
Possess excellent administration & customer service skills.
Young, energetic and enthusiastic with refined manners.
Can work under pressure and meet deadlines.
Self-motivated and ambitious with strong desire to succeed.
Marketing cum operation assistant, M/s. Blue Diamond Bldg cleaning works, UAE (Nov 2010 – current time)
English language instructor, M/s. Saint Raguel secondary preparatory school, Ethiopia (Sep 2009 – Aug 2010)
International HR in charge, Addis jobs, Addis Ababa, Ethiopia
Admin Senior Executive /, M/s. Alif primary and secondary school, Ethiopia (sep 2008 – Aug 2009)
Admin & sales Executive, M/s. Seid and Brothers used Car sales, Ethiopia (Apr 2006 – May 2008)
Prepare all type of documentation related to my resignation
Checking incoming mails at any time & replying to all the mails.
Submitting weekly / monthly report to Chief.
Involved in collecting payments from customers.
Worked closely with other members of sales, operation & marketing team.
Review and answer correspondence on behalf of the company.
File correspondence and other records.
Supply correct information to customers.
Interact with customers / clients to provide information in response to inquiries about the services and to handle and resolve complaints.
Maintain cordial relationship with overseas agents & Principals telephone calls & e-mails.
Responsible in ensuring company’s customer / clients receive an adequate level of service or help with their questions and concerns.
Communicate with customer through a Varity of means-by telephone; by email, fax, or regular mail correspondence; or in person.
Arranging meetings with the clients for General Manager and sales team.
BA Degree in social science major English language and literature minor political science and international relation(Addis Ababa University), Ethiopia, Addis Ababa
Diploma in social science book keeping and accounting (Entoto technical and vocational collage), Ethiopia, Addis Ababa
Well experienced in MS Office applications.
Internet applications & E-mail
Amharic /mother tongue
Hind / little
Arabic / little
Date of Birth : 12.06. 1980
Marital status : Married
Nationality : Ethiopian
Visa Status : Employment
Ermias Kebede Berhanu