customer service

**** ******** ***** ****: 678-***-****

East Point, GA 30344 Email: *****************@*****.***

Ella N. Douglas

Objective: To obtain full-time employment where I can utilize my acquired

skills and experience to be an asset to your company.

Skills Summary:

Excellent customer service skills.

Skilled in quality and inventory control, shrinkage prevention.

Excellent shipping/ receiving skills.

Excellent sales experience to build customer base.

Experience: 2010-2012 Harvest, Lands & Fields LLC Atlanta, GA

Administrative Assistant

• Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point, and Microsoft Outlook.

• Coordinated with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.

• Provided administrative support to CEO such as answering telephones, mail room (Pitney Bowes), assisting visitors and resolving a range of administrative problems and inquiries.

• Scheduled and coordinate meetings, interviews, appointments, events and other similar activities for CEO, which also includes travel and lodging arrangements.

2007-2010 Wayfield East Point, GA

Cashier/Shipping and Receiving Clerk

• Check-in/check-out vendor shipments.

• Quality control clerk and trained cashiers.

• Stock store.

• Conduct vendor verifications.

• Insure/verify cashier registers contain correct fund amount.

2000-2007 Eckerd Drug Store East Point, GA

Assistant Store Manager

Input for hiring personnel.

Securing store safe and daily financial transactions.

Ship and receive shipments for the store.

Provided great customer service to all the guests

Set-up plan-o-grams display.

1998-2000 Midtown Marriott Atlanta, GA

Cashier/Hostess

Greeted and directed customers in a pleasant manner.

Make reservations.

Assisted the waitress from time to time.

Cash and credit verification.

Education: Savannah State * Mass communication – 1 year

Career Action * Business – 1 year

Cosmetology * Graduated with honor within – 18 months

Atlanta Technical College *Patient Care Assistant – 6months

References Available Upon Request

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