house cleaners
Resume:
JOY SIMMONS
**** ****** ******, ************, ** 46208
*********@*****.***
PROFILE
• Detail-oriented, efficient and organized professional with experience in computer systems.
• Possess strong analytical and problem solving skills, with the ability to make decisions.
• Excellent written and verbal communication skills.
• Highly trustworthy, discreet and ethical.
• Resourceful in the completion of projects, effective at multi-tasking.
QUALIFICATIONS
• Familiar with, Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Knowledgeable of account setup and, as well as various peripherals, data entry, and file updating.
• Experienced in mortgage securities, reconciliation of portfolio, collections, and customer service.
• Experience with telephone banking, End of the month processing, customer complaints.
EDUCATION
Ivy Tech Community College, Indianapolis, IN 2008 - Present
Pursuing Associates of Applied Science in Information Systems
GPA 3.7/4.0
Relevant coursework: 101cis,Math, English.
EXPERIENCE
Irwin Mortgage Corporation, Indianapolis, IN 1997 - 2007
Investor Reporting Specialist
• Responsible for managing daily and special remittance of investor accounts.
• Set up pools and ensure accurate transfer of new loans,
• Security balance and loan level.
• Ensure accurate reporting of end of month statements.
• Ensure accurate reconciliation of mortgage portfolio. Surf error and ensure accurate reporting of security balance.
• Perform Fannie Mae daily, weekly and monthly drafts.
BMG (Striver Temp Service), Indianapolis, IN 1995-1997
Enrollment Clerk
• Keying order forms.
• Answering customer queries in a timely and professional manner.
• Following up with processed request. In addition to responsible for the liaison with other department to ensure smooth and effective communication between departmental requests.
Thompson Electronics, Indianapolis, IN 1989-1994
Molding and Finishing Operator
• Worked on assembly line.
• Operating hot stamp machines.
• Assembled and packed TV frames.
In additions to I was promoted as a quality checker of final products.
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