Event Professional Experience

PROFESSIONAL WORK EXPERIENCE

Hyatt Regency Irvine, Irvine, CA Jun – Aug 2011

Catering Administrator

Rapidly mastered hotel management software Daylight, Envision and Opera within two weeks

Processed over 100 event contracts and billing transactions accurately without any errors

Produced pre and post event reports which were presented to senior management

Verizon Wireless (Adecco Temp Agency), Honolulu, HI Oct 2010 – Jan 2011

Floor Manager/Greeter

Provided exceptional customer service; trained 2 other greeters on best customer practices

Assisted customers with their questions to reduce average wait time to less than 10 minutes, greatly surpassing the industry standard of 15 minutes

Reorganized inventory to create space; allowing for almost 33% more products to be displayed

Battleship Missouri Memorial, Honolulu, HI Mar 2008- Sep 2009

Event Manager for Non-Profit Organization

Trained, supervised, and scheduled over 30 event staffers for day of event responsibilities

Acted as point of contact for all on-site logistics; directed all entertainers, security, audio visual support, additional vendors, and volunteers

Led a 14% sales increase in annual event attendance and improved historical awareness for site

Established relationships with sponsors and media, procuring donations in excess of $80,000

Coordinated conferences, meetings and events for companies, professional associations, and personal clientele, with guest counts ranging from a dozen to over 3000 for such companies as:

o Boeing, AT&T, Booz Allen Hamilton, Mitsubishi, Kia, State Farm, ING Insurance, and Pfizer and Celebrity events: Emeril Lagasse Cooking Demo and VAMPS concert

Monterey Bay Aquarium, Monterey, CA Dec 2005-Sep 2007

Event Coordinator/Event Sales Coordinator for Non-Profit Organization

Negotiated event contracts with clients; generated more than $1.2 million in annual sales

Initiated follow-up with clients, resulting in a 25% increased contracts and initial payments rate

Assisted in annual budget; saved department 20% through change in advertising materials

Built new client base and developed industry contacts through site inspections

Created and developed program agendas, event checklists, and BEO for the day of event

o Coordinated large scale events for: Yamaha, Cisco, Google, Disney/ESPN, Hewlett-Packard, and the David and Lucile Packard Foundation

Paramount’s Great America/ Bonfante Gardens, Santa Clara, CA July - Nov 2005

Special Interest Group Coordinator/Assistant

Assisted in the creation and implementation of themed events to increase park attendance

Met with outside companies to create different forms of marketing materials for upcoming events

Cross-promoted marketing with various Tour and Travel companies within the Bay Area

RELATED EXPERIENCE

Pilipino Graduation University of California, Santa Barbara Jan 2000- Aug 2003

Event Planner and Treasurer/ Coordinator while Fulltime Student

Organized a Pilipino Graduation for 25-50 people each year

Managed the funds of the organization: Proposed a yearly budget

Organized, planed, and conducted fundraising for the event’s festivities

Effectively networked with campus professors, staff and other organizations

Arranged sponsors for the event; utilizing presentations and personal meetings

EDUCATION/SKILLS

Bachelor of Arts (June 2003) – History

Bachelor of Arts (June 2003) – Asian American Studies

UNIVERSITY OF CALIFORNIA, SANTA BARBARA, Goleta, California

3.48 GPA

Dean's List 1999 – 2003

2003 Community Service Award

Studied abroad at Ateneo de Manila University, Philippines April – November 2002

Skills: Proficient in Office 2003 and 2007, Word, Excel, PowerPoint; Excellent Office Skills, typing 70 wpm; RESERVE, Daylight, Envision, Opera, Room Viewer, bilingual in Tagalog

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