Admin.
Resume:
Ivory S Johnson-Wheeler
*************@****.***
Laurel, Md 20723
Objective: I would like to secure a position that will utilize my various computer, customer service and leadership skills. This will enhance my growth and knowledge in my field of study business management.
Summary of
Qualifications: Proficient in Microsoft Office suite. Considered a fast learner and extremely reliable. With comprehensive knowledge of Tops, GFM, FEDEX, power track, Dos, telecommunications, ID3, CHCS, knowledge of common medical terminology and strong oral and written communication skills for effective interaction with a diverse staff and customer bases.
Job Title: Freight Coordinator/Traffic Management specialist
Summary of skills:
Determining and arranging actual mode/carrier of transportation
Establishing working relationship with carriers and negotiating cost and time of need
Review/determining classification of goods and the necessary precautions when organizing shipments
Prepare and edit shipment documentation to ensure quality electronic data timely submission to support total movement business processes IAW
Provide contact information for the servicing TO as well as training on transportation procedures, documentation, clearance and the Bureau of Customs and Border Protection
Perform staff assistance, advisory, analysis and review functions involving transportation and management aspect of the plans and projects
Make recommendations based on sound traffic management policy, principles and factors
Assisting in applying and obtaining licenses and ensuring all documentation, labeling and packaging requirement are met
Also responsible for running the front office and dealing with disgruntled customers
Employer: IAP World services Washington, DC June 08- Present
Job Title: Property Movement Travel Clerk III
Summary of skills:
Scheduled appointments for members to come in and fill out paperwork
Arranged pack out and pick up dates for members Household goods
Help members set-up Non Temporary storage and/or the shipping of unaccompanied baggage for member going overseas
Go over shipping details from start to finish regarding what they should expected the day of packing and delivery of goods
File all important paperwork regarding members move through this office
Calculate the reimbursement for members who move themselves
Employer: IAP World Services Washington, DC November 07- May 08
Job Title: Customer Service Representative
Summary of skills:
Verified patient eligibility of care
Received high volumes of incoming calls
Consulted and utilized SOP (Standard Operational Procedures) for appropriate booking of appointments
Assisted in the training of new hires on CHCS database, SOP, and aspect telephone
Reviewed and became familiar with the National Capital Area Referral business rules
Employer: Kelly Services Bethesda, Md February 05-March 07
Job Title: Administrative Assistant
Summary of skills:
Arranged and participated in conferences as well as Staff meetings
Made sure that everyone had the most updated information and tools
Handled the day to day correspondence via facsimile, internet and postage
Directed calls to appropriate departments regarding policy issues and general information
administrative duties such as filing, copying, data entry, reprinting, and proofreading
Employers: Dc Water and Sewer Authority Wash, Dc Sept04-Jan05
American Assoc. Of Retired Persons Wash, DC July – Sept04
(AARP)
Nucore Vision Wash, DC June – July04
Mutual Benefits Association Wash, DC Aug03 -Mar04
Transportation Security Administration Wash, DC April – Dec 02
(TSA)
Job Title: Database Entry Clerk
Summary of skills:
Verified data entered into computer by checking printouts for errors and correcting as required
Participated in the preprocessing of data to locate missing
information and to make corrections as necessary
Maintained manual and electronic office records and files
Responded to request for program related inquires
Entered documents and facts onto the internet site via scanner
Employers: AARP Wash, DC April – May04
Comcast Cable Wash, DC June – Aug03
Nelrod Company Wash, DC May – June03
TSA Wash, DC April- Dec02
Office of Naval Research Wash, DC July99 – Jan01
Job Title: Travel Advisor
Summary of skills:
Arranged flight, hotel and rental car travel request
Put in request travel reimbursement
Calculated daily Pre Diems
Maintained confidentiality of office records
Employer: TSA Wash, Dc April02- Dec02
Certificates: Hazardous Material for Transportation
Education: Currently pursuing a degree in BM at HCC
Howard Community College Columbia, MD
Cheyney University Cheyney, PA
Eastern High School Washington, DC
Reference: Upon Request
Contact this candidate