Accountant II
Resume:
SALMA TASMIN
*********@*****.***
Seeking a position in accounting in the environment where my more than nine years financial experience skills will be utilized with highly scored educational qualification. Strong communication skills, strong team playing and multitasking skills, excellent interpersonal and operational skills can also prove to be great advantage of the organization.
Education
Associate of Science, Accounting 2007
Bachelor of Science Degree in Accounting 2011
Strayer University, Alexandria, VA
Highlights
Maintained 4.0 GPA while working full-time (Deans’ List every quarter).
Performance Measurement Rewards and Recognition in 2009 and 2012.
Good mathematical skills.
Work Experience
Tax preparer (Liberty Alexandria, VA) 2012
o Preparing fast, accurate, and friendly tax returns.
o Preparing personal and sole proprietorship returns.
o Working with industry leading technology.
o Providing exceptional customer service to our client base and new clients.
o Becoming part of a customer friendly culture.
Bank of America 2010 – present
Personal Banker and Sales & Service Specialist
o Acquire, build and retain relationships with consumer and small business customers by understanding customer needs and recommending solutions and products.
o Meet and exceed sales and customer service goals with the utmost of accuracy and highest ethical standers.
o Manages risk in order to serve the financial needs of customers and clients and protect the company.
o Driving revenue growth through the development and management of the sales desk specialist.
o Making proactive sales calls (phone, e-mail, and mailings) on a daily basis with existing financial advisors and Mortgage specialists to strengthen relationships and identify opportunities to establish relationships with new Financial Advisors.
o Tracking sales activities, providing sales forecasts and creating and analyzing metrics that drive results.
o Respond and assist customers with complex issues and/ problem resolution.
o Learn how to multi-task by performing sales, service and operation at the same time.
o Learn to be detail oriented.
o Manage and supervise over ten employees.
o Complete all required annual regulatory and compliance training and apply what is taught in day to activities.
Bank of America
Senior Teller 2002-2010
o Acquires cash management skills by solely balancing and monitoring over seventy thousands of dollars of Teller cash Disbursement’s money and handling vault’s money over four hundred thousand dollars.
o Performs assigned duties related to the handling of customer transactions according to established procedures.
o Discusses and cross-sells bank products and services. Receives and processes all bank transactions, recording all required information within appropriate authority level.
o Maintains a cash drawer within bank policies balances cash drawer daily and locates and corrects errors.
o Adheres to security, audit and compliance requirements. Provides basic bank services to customers within established procedures to include official checks, money orders etc.
o Understands Federal Reserve Banking Systems and check clearing process.
Cashier (The Hecht Corporation-Alexandria, VA) 2000-2002
o Receive payment by cash, check, credit cards, voucher, or automatic debits.
o Assist customers by providing information and resolving their complaints.
o Issue receipts, refunds, credits, or change due to customers.
o Answer customers’ questions, and provide information on procedures or policies.
Computer Skills
Software: Microsoft Office-Excel, Word, Out-look, Power Point, UNIX operating Systems, Peachtree and Database Management Systems and C++.
References available upon request
Contact this candidate