Robert Harple Qualification Doc.

ROBERT HARPLE

702-***-**** • *******@*****.***

Franchise Director Qualifications

• Expert at creating and implementing networks, liaisons, and business connections, while negotiating franchises and strategic partnerships with domestic and international companies.

• Significantly increased the company’s footprint, expanded market share, generated sustainable revenue and EBIT gains by excelling at partnering with all core business operations.

• Utilization of keen analysis and insights with a team approach to drive organizational improvements and policy implementation.

• Dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced organizations.

Franchise Director Achievements

Management

• Sold 21 franchises in five months by directing the planning process, formulating the corporate vision and strategic direction, conceptualized and executed the branding image, initiated international and domestic growth strategies for Fidelis.

• Spearheaded RE/MAX’s international expansion directing start-up operations in Mexico, Europe, South Africa and the Caribbean.

• Championed the development, delivery and hands-on mentoring to 61 master licensees in 26 countries, averaging 23 sales per month.

• Directed the Training Centers for Century 21 providing support to 640 franchisees.

• Executive Board Member for Century 21, directing enterprise-wide policies, corporate growth and expansion, and development and execution of national marketing strategies.

General Sales & Marketing

• Drastically expanded RE/MAX franchise sales, selling 2,056 franchises during six-year tenure.

• As National Marketing Director, aggressively targeted senior executives establishing a network of client of major organizations including Coca-Cola, Hunt Oil Company, Wal-Mart, Levi Strauss, Mark IV and Schlumberger.

• Designed and implemented the turnaround strategies for the RE/MAX London, UK, franchise operations, building collaborative relationships and revitalizing lapsed franchises increasing franchise sales by 650%.

• Reinvigorated the Australian RE/MAX Region, managing seven direct and 23 indirect reports facilitating training, restructuring sales teams and maximizing production, eliminating AU$2M advertising spending and increasing sales by 18% in a slow real estate market.

• Authored and executed a National Marketing Strategy for New Zealand, upgrading present and future hiring policies, instituting a national management training class and tools and implementing a Customer Relationship Management process.

Process Improvement

• Transformed RE/MAX’s Relocation Division into a profitable entity in one quarter, producing over $4M in sales.

• Revitalized and streamlined Australian RE/MAX Region’s collections processes while building relationships with franchisees in an effort to negotiate acceptable terms, collecting over AU$1M in delinquent fees.

• Revitalized the New Zealand RE/MAX operations increasing franchise sales by 120% and national market share for residential sales by 1.8% in approximately one year.

• Authored new standardized franchise agreements for Century 21, RE/MAX and Fidelis, increasing production and streamlining all processes and standard operating procedures.

• Seamlessly led the merger of 70 Century 21 offices into a new district capturing the enterprise reorganization strategies.

• Designed and launched the RE/MAX “Franchise Sales Academy” training program delivering techniques and proven processes on franchise sales strategies.

Franchise Director Experience

2008 ACTIONCOACH, Las Vegas, NV

Director of Franchising

2004-2007 RE/MAX INTERNATIONAL, INC.

Director, Brisbane, Australia & Auckland, New Zealand

Franchise Consultant, London, United Kingdom

2003 SMART START BUILDING SYSTEMS, Selinsgrove, PA

Franchise Consultant

1997-2003 FIDELIS, Fort Lauderdale, FL

Vice President

1990-1996 RE/MAX INTERNATIONAL, INC., Englewood, CO

National Marketing Director

1985-1989 CENTURY 21 OF THE NORTHEAST, New York, NY

Senior Marketing Director

Franchise Director Certification and Field Training

Licensed Real Estate Broker, Commonwealth of Pennsylvania

Achieving Your Potential, Lou Tice, Managers as Leaders, Dr. Dick MacKenna, Art of Negotiating, Franchise Academy, 20+ Personal Development & Sales Skills Courses and IFA Franchising Courses

Awards

Achieved “2005 International RE/MAX Sales Director Award.”

Awarded 3rd Place for “Overall Performance” within the enterprise-wide network of 63 countries.

Nationally recognized as “Nation’s Top Marketing Director” at Century 21 for two consecutive years capturing $14M in gross revenue, 17% of worldwide income.

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