Resume 1

**** *.*. **** **. OKLAHOMA CITY, OK *****

PHONE 405-***-**** E-MAIL ************@*****.***

ALICIA DAGGS

OBJECTIVE

To contribute to your organization’s quality and success by dedicating my skills and knowledge.

EDUCATION

July 2005-March 2006

Tech Skills

Medical Transcription

 Mastered each of the rigorous medical transcription courses which include:

 Anatomy

 Physiology

 Medical Terminology

 Pharmacology

 Medical Report Formatting

 Actual Physician Dictation in All Medical Specialties with Numerous Accents

 Research Skills

 Medical Ethics and Quality Assurance

WORK EXPERIENCE

April 2007-Present

Hallmark, Inc. OKC,OK Retail Merchandiser

 Responsible for set up, replenishment, and take down of merchandise in two different stores in a group and individually, while also assisting customers in a flexible work environment.

Continued

Gap in work history due to having a child.

October 2002-March 2006

Ikon Office Solutions OKC,OK

On-Site Service Specialist

 I worked at a one-person site, and was recognized in the company for being “Site Certified”, which includes Six Sigma business methodology.

 Produced high caliber work in a fast-paced and stressful environment.

 Provided excellent customer service within and outside the company.

 Worked well in a team as well as an individual.

April 2002-October 2002

Med-Task

Medical Records Copy Associate

• Knowledge of complete medical records in order to file, copy, bill, and mail medical records to doctors, attorneys, patients, insurance companies, and review boards.

• Knowledge of HIPPA regulations and patient privacy guidelines.

• Worked under difficult deadlines.

• Quickly went from working at one hospital to two on a contract basis.

Contact this candidate