Highly motivated and qualified individual

ALEXANDRA ELIAS

***- ***-****

*******@*****.**.***

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OBJECTIVE: Seeking a stable and secure position in a Financial Industry where I can utilize my skills and abilities and grow with the company.

QUALIFICATIONS:

A highly motivated individual bilingual in fluent Spanish, possess superior interpersonal

communication skills, management leadership abilities, detailed oriented with strong organizational skills and efficient in setting daily time management priorities. Knowledge in different computer systems, Microsoft Windows XP, Word and Excel.

ACCOMPLISHMENTS:

• Over 2 year experience in Mortgage Collections

• Over 10 years experience in the Mortgage Industry

• Over 10 years experience in the Banking Industry

• Over 7 years experience in Management leadership abilities

• Managed 24 employees for mortgage companies superseding monthly goals

• Audited Quality Control Compliance files to meet and exceed daily quota

• Increased production of numbered funded loans by 20% on a quarterly basis

• Trained new employees in Funding, Payment Processing and Collections

• Supervisor in the Payment Processing Dept.

• Processed REO loans exceeding deadlines and expectations by 15% on a monthly basis

• Maintained a Collections desk bringing delinquency down by 15% overall

• Supervised Vault Teller transactions for entire Banking branch

EXPERIENCE:

Sr. Correspondent Closer 1/07 - 8/07 Paul Financial, LLC, Irvine, Ca.

Sr. Wholesale Funder 6/06 - 12/06 Harbourton Mortgage, Irvine, Ca.

Q.C. Compliance Analyst II 6/05 - 1/06 Ameriquest Mortgage, Anaheim, Ca.

Sr. Correspondent Closer 9/01-1/05 Master Financial, Orange, Ca.

Retail Funding, Doc, & Shipping Mgr. 11/97-1/00 Pacific Thrift & Loan, Irvine, Ca.

Retail Funding Team Manager 3/93- 6/97 Quality Mortgage, Irvine, Ca.

Funding Team Manager/ Loan Processor 7/80-1/93 American Savings Bank, Fullerton, Ca.

Supervisor Payment Processing/Collections 7/80-1/93 American Savings Bank, Fullerton, Ca.

Vault Teller, New Accts & Consumer Loans 1/77-6/80 Crocker Bank, Baldwin Park, Ca.

AWARDS AND EDUCATION:

Presented with Service Pride Certificate Award for Outstanding Customer Service

Presented with Tiffany & Co. crystal pyramid Award for Outstanding Customer Service

Named “Employee of the Month” for most funded loans for 3 different months

American Institute of Banking Courses, Certification in Principles in Lending,

American Savings Bank Management Courses, and Regina Coeli Academy High School

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