demonstrator

Gayle

Data Entry/Administration Support/Clerical

Profile

Extensive knowledge in reprographics, records management, and mail services, along with data entry skills. Leadership

experience includes training and motivating personnel, report generation, maintaining timesheets, and attendance

records, ordering supplies, problem resolution, and quality control. Support experience includes scanning,

photocopying, faxing, sorting and distributing mail, filing, and typing. Proven record of success achieving daily

quotas. Received recognition as Employee of the Month.

Education

Bachelor of Science in Business Administration

Concentration: Business Information Systems

DeVry University, Southern California GPA 3.0/4.0 graduation: February 2006.

Member of Sigma Beta Delta Honor Society.

Accomplishments

- Developed thorough understanding of procedures, resulting in fast-track promotion, and reducing overtime.

- Designed templates to automate production of common correspondence, reducing generation time by 15%.

- Performed timely and highly accurate data entry to ensure fastest turnaround possible.

- Trained new hires on standard operations and ethical practices to ensure professional service.

Experience

Maxim International, Industry, CA

February 2006 to present

Operation department associate

Schedule shipment from China, upkeep of item master, direct shipments, prepare Invoices.

Emergency Groups Office, Arcadia, CA

April 2004 to January 2006

Insurance Clerk, AB75 Department

- Bill for Professional fees for emergency hospitals throughout California.

Whittier Hospital Medical Center, Whittier, CA

Computer Operator, 1995 - 2003

- Explored security vulnerabilities in data entry system and procedures.

- Prepared correspondence and reports; proven performance in written and oral communications.

- Analyzed data entry systems and prepared recommendations for system-wide improvements.

- Maintained trouble-ticket system to record and track user calls and e-mails.

- Staffed newly formed Help Desk function to provide assistance to computer users via telephone and e-mail.

Terrace Plaza Medical Center, Baldwin Park, CA

Data Processing Lead Person, 1980 - 1994

- Entered all patient billing information into computer system, including, A/P, A/R, P/R, G/L.

- Supervised monitoring and running of daily applications, including backup systems.

- Performed assigned duties and covered other customer service positions on a relief basis.

Skills

- Administrative Support, Business Correspondence, Customer Service, Basic Secretarial

- Type - 70 wpm, 15,000 Keystrokes, 10-key calculator (touch), Alphanumeric Filing.

- Knowledge of Microsoft Word, Excel, PowerPoint, AS400 Systems and other software.

Contact this candidate