Customer Service Medical

Verenda Arnold

***** ********

Warren, MI *****

313-***-****

********@*****.***

Objective

Obtain a position with your company as a Customer Service Representative, Medical Records Associate, Medical Office Billing Assistant or File Clerk.

Employment

Medical Records Clerk 06/2009 - 12/2009

Mound Correctional Facility Detroit, Michigan

Responsible for retrieving and distributing records of inmates for pending release or transfer to other facilities, copied reports as needed. Prepared records for transfer to storage and other facilities. Filed charts, x-ray jackets and loose reports on a daily basis. Processed incoming and outgoing mail daily. Maintain files, answered phones and performed other clerical duties when needed.

Medical Office assistant 10/2006 - 06/2008

Comfort Prosthetics and Orthotics Detroit, Michigan

Answered telephones, scheduled office appointments, surgeries and diagnostic tests. Maintained office files. Retrieved tests results from hospitals and other physicians offices when necessary. Filed reports when received via fax or mail. Coded office and surgical reports for claim submission to insurance company for reimbursement. Assisted patients however possible, i.e. filling out registration forms, forms for disability, handicap stickers and prescription supplies. Other assigned duties as needed.

Education

H. S. Diploma 1973 - 1977

Kettering Senior High School Detroit, Michigan

ROTC Lieutenant Colonel, Superior Junior Cadet, Business Administration Major

General Studies

Macomb Community College Warren, Michigan

Skills

Basic Computer knowledge, MS word, Internet, Excel, Outlook, E-Thomas, ICD-9 and CPT experience

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