Customer Service Administrative Assistant
Resume:
Sylvia C. Green
Clarkston, GA 30021
************@*****.***
Objective: A self-starter highly motivated individual looking to join a team of professionals that will utilize my experience and education as Pharmacist Technician.
Education:
American Professional Institute – 4/2011-2/2012
Pharmacy Technician
Skills, Knowledge and Training:
• Medical Terminology I & II,
• Anatomy & Physiology I & II,
• Computer Applications,
• Drug Classification,
• Dosage Forms,
• Pharmacy Mathematics,
• Pharmacy Law,
• Inventory Management & Cost Control,
• Interpretation of medications Order & Prescription,
• IV Mixtures & Aseptic Techniques,
• Maintain the record of drug interactions and prescriptions in computer,
• Assist in prepackaging as well as labeling of the medication
• Microsoft Word
Experience:
Walgreen’s Pharmacy 12/11-02/12 (Externship) Decatur, GA
Pharmacy Technician
• Assisted in prepackaging and labeling of prescriptions
• Delivered excellent customer service
• Performed data entry and Pharmacy mathematics
• Pharmacy Mathematics
• Interpreted medications and sig codes
International Security Management Group 10/10-01/12 Atlanta, GA
Security Officer
• Safeguard, patrol, and monitor any theft or violence on the premises
• Closely monitors the visitors as well as the property
• Monitor alarms, arms, close circuit security cameras. Greet/log-in visitors and residents
Associated Community Services 08/09-12/09 Southfield, MI
Customer Services Rep
• Raised funds for non-profit charities.
• Provided customer service support to outbound sales calls by answering any questions/concerns and verifying customer information.
• Imputed vital information into computer database.
Smooth Move Senior Relocation Services 08/08-04/09 Stone Mountain, GA
Administrative Assistant
• Provided administrative support to a corporate office or Department as necessary for the efficient and effective day-to-day operations.
• Utilized available technology to perform position responsibilities and completed work in an efficient manner by preparing correspondence, memos, reports, typing, travel arrangements, maintaining accurate files, creating documents and material using desktop publishing or word processing systems
• Provided administrative/customer support to meetings as requested including planning, coordination, follow-ups, ordering and processing of work requests.
• Answered phone inquiries and routed calls to appropriate staff also proactively and assertively addressed issues as they arise.
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