Sales Representative
Resume:
DONALD REYNOLDS
MELVILLE, NEW YORK 11747
631-***-**** –HOME
*********@*******.***
PROFESSIONAL EXPERIENCE
Underwriters Laboratories Inc., Melville, New York EMC Account Representative 4/06- 12/09
- Built and maintained knowledge of UL’ s offerings to assist customers in maintaining a need for UL services.
- Developed techniques to identify prospects and matched sales plans with prospective clients
- Maintained relationships with the customers to increase sales of the organizations services.
- Cross sold UL services within established account base.
- Generated revenue by developing market potential through forecasting, lead generation, qualification, and closing sales.
- Completed sales reports, research projects and training courses assigned by manager.
- Represented UL at Nationwide Trade Shows.
Scotts Corporation, West Babylon New York Sales Representative 1/05 – 3/06
- Daily Responsibilities included building relationships with a prospective commercial and residential customer base.
- Successfully communicated the benefits of Scotts complete care service programs and ensured ongoing customer satisfaction.
- Achieved all assigned monthly targets and revenue goals.
Underwriters Laboratories Inc., Melville, New York Account Representative 8/98 – 4/04
_ Offered product safety certification and quality-related business services to an existing and prospective international customer base.
_ Ensured customer satisfaction by delivering & discussing UL Service Package Offerings personally to clients in the Tri-State area.
_ Assisted customers in understanding the Overall UL Service Offerings, costs associated, product submittal process & service time frames.
_ Assisted in the handling of high-profile clients (i.e. United Technologies Corp. and New York City Transit Authority)
_ represented the company at trade shows to increase public awareness of the UL Mark and provided manufacturers, retailers and consumers a basic overview of services.
Senior Laboratory Technician 10/91 – 8/98
_ Created an on-site safety workshop at a Home Depot location promoting UL listed products. Increased sales in specific categories by 375% over the promotional period.
_ Conducted in-house technical demonstrations for client witness testing.
_ Set up and performed extensive variety of tests; including dielectric strength, fire retardant and resistance tests in accordance with UL’s 800 Standards for Safety.
_ Prepared test programs, coordinated projects and schedules, addressed technical inquiries with clients and internal staff, using electronic project tracking and data transmission.
_ Ensured accurate documentation and reporting of test results to clients.
COMPUTER SKILLS
Oracle CRM Lotus Notes Microsoft Word Sample Tracking
EDUCATION
Island Drafting & Technology, Amityville, New York
Major: Digital Electronics
TRAINING CERTIFICATE COURSES
Miller Heiman Conceptual Selling
UL Quality Audit Assessment Program
UL Environmental Training
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