Customer Service City

LAURENCE MICHAEL R. AVILA

Address: Block * Lot * Phase 2, Strawberry st., Damayan, Maybunga, Pasig City, Philippines 1607

Mobile: 090*-***-****

Home: (02) 9033193

E-mail: ********@*****.***

OBJECTIVES:

To secure a stable career and a fulltime position in the field of customer service, client services, marketing or advertising that will merit a competitive compensation

To work in a professional environment that will encourage and enhance my professional and creative skills

QUALIFICATIONS:

Highly capable in communicating in English both in oral and written form

Able to multitask and manage time effectively

Motivated, committed and highly reliable by being able to execute tasks accordingly

Can work with minimal supervision and can work well with a team

Customer service oriented, good listener, patient and analytical

Fast learner, adaptable and flexible

Highly creative and artistic

PROFESSIONAL SKILLS:

Can type an average of 35 words per minute

Above average English communication skills

Internet savvy and computer literate

Ability to troubleshoot minor hardware and software problems

Knowledgeable in using Microsoft Office, Adobe Photoshop and Corel Draw

Experienced in organizing small scale events and tours

Experienced in cost and budget analysis

Can drive and troubleshoot vehicles with automatic and manual transmission

PROFESSIONAL EXPERIENCE:

HINDUJA GLOBAL SOLUTIONS

Address: 86 E. Rodriguez Jr. Avenue, Ugong Norte, Quezon City, Philippines

Position: Customer Support Representative, June 2011 – January 2012

TAIPEI ECONOMIC AND CULTURAL OFFICE IN THE PHILS.

Address: 41st flr., tower 1, RCBC Plaza, Ayala ave., Makati City, Philippines

Position: Diplomatic Driver, June 2007 – Present

ZENONA PODELINO-AVILA (CERTIFIED PUBLIC ACCOUNTANT)

Address: 39 Saint Catherine st., Provident Village, Marikina City, Philippines

Position: Family Driver, June 2006 – March 2007

EL DRAKO TATTOO PHILIPPINES

Address: 2nd flr.,Robinson’s Place, Novaliches, Philippines

Position: Airbrush/Tattoo Artist, December 2005 – May 2006

ACE HARDWARE PHILIPPINES

Address: Central Warehouse, Sucat, Paranaque City, Philippines

Position: Stock Clerk, March 2005 – August 2005

GANIS OUTDOORS

Position: Founder and Organizer for mountaineering and hiking tours for Luzon expeditions

December 2002 – Present

FREELANCE TATTOO ARTIST

January 2007 - Present

EDUCATIONAL BACKGROUND

VOCATIONAL : CAPELLAN INSTITUTE OF TECHNOLOGY

Course: Auto-Diesel Technology

Year Attended: 2001 – 2003

COLLEGE : CENTRAL COLLEGES OF THE PHILIPPINES

Course: Bachelor of Science and Business Administration, Major in Management

Year Attended: 1999 – 2001 (Undergraduate)

SECONDARY : RIZAL EXPERIMENTAL STATION AND PILOT SCHOOL OF COTTAGE INDUSTRIES

Year Attended: 1995 – 1999

PRIMARY : PRINCE AND PRINCESS GRADE SCHOOL

Year Attended: 1989 - 1995

NOTE: Other Personal Information and Character references will be provided upon request.

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