Insurance Mental Health

Angelica Almanza

*** ******

San Antonio, TX ****0

Cellular 210-***-****

Cellular 210-***-****

**********@*****.**

OBJECTIVE

A position within a company where my skills can be put to good use and be challenged to do more. I would like to grow in the company as well as become an asset to the company.

HIGHLIGHTS OF EXPERIENCE

- Typing: 50wpm 10 Key by touch

- Word Perfect Microsoft Word

- Medic Program MediSoft Program

- Excellent Customer Skills Telephone Skills

- Communication Skills Data/Charge Entry Skills

- Hero Program Delair Program

- Oracle Program Bizflow/Cbar Program

- 835/Wire transfer Posting Training Abilities

- Proficient at Reconciling Down/Up loading and creating 835, ERA, EFT batches.

- Taking payments by CC and Telecheck from payments. Retrieving EOB's from variety websites, and putting them in new batches.

- I have knowledge in Fastrk Program, Eque program, I dealt with the J.P. Chase Morgan bank reports

- I work off the bank reports and put in to excel. I also worked with TotalView program.

- Proficient at finding errors and solving them in the A/R. I am very great with numbers, and typing them in with accuracy as well.

EXPERIENCE

Cash Poster II - (2007 - 2010)

Kinetic Concepts Inc., San Antonio

Posted over 250 thousand daily. received and processed cash payments and posted to accounts receivable system, which included wire batches, EFT batches and 835 posting. Reviewed and analyzed explanations of benefits for accurate posting and final resolution to the A/R system. Research and resolved posting issues submitted by other departments. Proficient with denial posting, recoups of monies, adjustments that are needed and knowledge of interest payments, and late fees transactions. The position also required me to take and make phone calls to insurances to resolve money that was short paid and also to track down money from past years and present that was missing or was needed to be returned. Have taken ownerships of mistakes and corrected them in a timely fashion, was also given co-workers mistakes to fix for team. I was also chosen to help train new employees, and also was chosen to take part in projects to help the team achieve goals. I am a great team player and can work great on my own if needed.

Data/Charge Entry - (2005 - 2006)

MedaPhase Inc., San Antonio

Was hired from a temp from Gowdy Consultants. I was given two hospitals to do data and charge entry. I reconciled one hospital that was in need of cleaning up, which included correcting patient's charts and procedure codes. I was guided and taught by a medical code specialist basic procedure codes needed to complete my tasks. The hospitals would send me their information through email and I would transfer to the program MediSoft. I made legible what was hand written by doctor and nurses. I had consecutively met deadlines in order for my company to get money from their contract. I also trained new employees who would come on the job.

Payment Poster - (2004 - 2004)

MedaPhase Inc., San Antonio

Was a temp from Bexar County Medical Society to MedaPhase. Posted payments over 150K daily. Did follow up phone calls and verified information with patients and insurances. Was also given tasks to process refunds.

Payment Poster - (2002 - 2003)

Deer Oaks Mental Health, San Antonio

Calculated and posted insurance and personal payments to patient records on a daily basis. Posted over 110k daily for to companies: DeerOaks Mental Health and Deer Oaks Consultants. I reconciled unbalanced accounts so i would be balanced for end of month. Was responsible for every single penny that was accumulated. No money was to be unaccounted for. Also assisted some of the billing collections in sending and receiving claims for Medicare and Medicaid as well as other major and minor insurance companies. Made phone calls to these insurances, patients, and physicians to figure out correct payment. Knowledge of Eob's and claim's forms, and many insurance explanation of benefits. Corrected receipts of monies and verified insurances correctly that others may have over looked. I was responsible and was the last person to see and handle the batches at end of day and end of month.

File Clerk - (1998 - 1999)

VIP Personnel, San Antonio

Filed and organized the company's several files that was needed. searched for records needed for data entry clerks. Also was a temp secretary for a small insurance company and kept up their insurance claims as to where to find them when needed.

Secretary - (1996 - 1996)

San Antonio Positive Solutions, San Antonio

Answered multiple phone lines, filing assorted types of paperwork and made copies and faxes. Assisted team leaders on errands to different located branches (offices), and helped new youths in the right direction in where they needed to go for their job.

EDUCATION

H.S. Diploma

G.W. Brackenridge High, San Antonio, Texas

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