Manager Quality Assurance

Frederick A. Lucies

**** ********* **

Park City, UT 84098

e-mail: *******@*****.***

cell: 801-***-****

SUMMARY

Seasoned manager of copywriters, in and out of e-commerce environments. Skilled in taxonomy development and maintenance, normalization of data to enable parametric search and product comparison. Seek a challenging environment where people come first.

EXPERIENCE

Backcountry.com Jun 2008 – Mar 2011

Park City, UT 84098

Content Manager

I managed two departments: 1) 21 copywriters 2) 19 photographers and image editors - producing all content for 11 websites. I delivered 4 major projects in the last 2 years:

1) Completed a total restructuring and normalization of product data to enable parametric search;

2) built CMS to provide a single work point for copywriters;

3) executed effort to normalize all Sizing data for apparel;

4) Cleansed all historical data, finishing project 9 weeks early and $73K under budget. Guidance and strategic direction.

Tentoe, Inc. (Now Salespoint.com) Aug 2004 – Jul 2006

Carlsbad, NM

VP, Content Acquisition

I managed a group of 10 people (grew it to 20) who gathered and standardized product information for our clients. I was charged with creating a new taxonomy to support computer and consumer electronics products, as clients were predominantly in those fields. Built standardized and normalized attribute structures for all product categories. Worked with a company in India to normalize 600,000 products we had already done. Company closed my division in July of 2006.

PC Connection Nov 1996 – Jul 2006

Merrimack, NH

Director of Content Service

I managed a team of 16 copywriters (started out with just 4). We wrote all copy for product sold on our websites and captured thumbnail images for the site as well. I led efforts to refine, expand and improve our technical specifications, to normalize them in the database to support parametric search and side-by-side product comparison. In the process, we improved the writer's interface and increased productivity and data integrity dramatically by using standardized data structures.

Lawyer's Cooperative Publishing (Now West Publishing) Jan 1992 – Aug 1994

Rochester, NY

Director of Content and Publishing

I managed a department of people who were doing quality assurance on legal data for print publication and for publication on Lexis-Nexus. I also managed an operation in Manila that keyed our Law Volumes into electronic format so they could be published and sold on CD-ROM.

Information Access Company Aug 1984 – Dec 1991

San Mateo, CA

Manager of Editorial Development

I was responsible for analysis, process development and working with IT for every new electronic information/research product that we developed for the Library Market and for electronic research on Lockheed's Dialog system.

EDUCATION

St. John's Seminary Masters - Religion/Religious Studies 12/1976

St. Meinrad College Masters - English Language and Literature, General - Philosophy 5/1970

St. Charles College Masters - Liberal Arts/Sciences, General Study, & Humanities 6/1968

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