Dispatcher

LARRY DWAYNE BETIK

***** ****** **** ******** ***. 427, Austin, TX 78753

512-***-**** *****.*****@*.********.***

Education

University of North Texas Denton, TX

Business Organization/Management 1999-2003

Experience

Allied Waste Services Del Valle, TX

Industrial/Residential Fleet Dispatcher November 07 – August 09

• Supervised and coordinated “Daily Load In & Load Out Procedures” for employees (drivers) under my supervision

• Supervised and coordinated daily routing and dispatch of all clients within Austin and surrounding areas

• Delegated heavy Customer Service calls

• Supervised daily transportation operations

• Produced Daily, Weekly, & Monthly Productivity Reports

• Maintained client and customer satisfaction on daily basis

• Maintained relationships with contractual municipalities such as: City of Bastrop, Elgin, Manor, Andersonmill Mudd, Shadowglenn, La Grange, Lexington, Temple, Belton, Taylor, Giddings, San Marcus, and SOTX (State of Texas)

Guiney Delivery Service, INC. Flowermound, TX

Dispatcher/ Router June 07 – November 07

• Supervised and coordinated daily operations for Best Buy Inc. home deliveries

• Delegated heavy Customer Service calls

• Supervised and coordinated daily routing and dispatch of all Home Deliveries

• Managed Property Claims and coordinated Customer Follow-ups

• Maintained client and customer satisfaction on a daily basis

• Preformed Daily and Monthly Tracking Reports

Ace of Hearts, LLC. Grapevine, TX

Property Manager/Bookkeeper December 06 – June 07

• Make financial records of each tenant on property

• Collect lease payments

• Make weekly deposits

• Prepare proactive tax reports

Bosque County Sheriff Dept. Meridian, TX

Communication Officer December 05 – July 06

• 911 Operator/CAD Systems

• Supervised, coordinated and dispatched multiple agencies at once such as: DPS, County Deputies, 4 Police Depts., 12 Fire Depts., 2 Emergency Medical Stations, and Care Flight

• Coordinated all emergency and nonemergency phone calls

• Supervised various philanthropy projects and elections

Landmark Systems, Inc. Grapevine, TX

Office Manager/Bookkeeper September 05 – October 05

• Maintained Accounting Activities per Fiscal Quarter

• Maintained Dept. of TX Transportation driving logs

• Made weekly banking deposits

References

Guy Reid Allied Waste Services Residential Supervisor 512-***-****

Tomas Zarate Allied Waste Services Commercial Supervisor 512-***-****

Kelly Olson Bosque Cnty Sheriff Sheriff’s Admin Assistant 254-***-****

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