Billing Manager
Resume:
Maria C. Compagnino
** ***** **** • Northport, NY 11768 • 516-***-****
**********@*****.***
BUSINESS BACKGROUND
January 2011-Present DELTA COMPUTER GROUP, Long Island, NY- Private Computer Maintenance
Manage Billing for Time & Material, Click charges & Contract Billing for the entire organization.
Billing Specialist: (January 2011-Present)
o Responsible for updating service calls to billing status on a daily basis
o Responsible for billing all contracted clients on a daily and monthly basis
o Responsible for billing all Click clients on a monthly basis
o Responsible for providing all time and material invoices on a weekly and daily basis
o Responsible for providing our biggest clients summary invoices that provides all service calls for that specific month
o Providing EDI (Electronic Data Invoices) using ARIBA Network Supplier for various clients
o Responsible for implementing a new/upgrade version of the Navision billing software
o Assists the Controller on all special projects
o Providing customer service and resolving all billing discrepancies on a daily basis to ensure prompt payment
o Responsible for implementing new billing procedures and processes
o Responsible for reconciling monthly reports (contract billing) to ensure all discrepancies are corrected before running monthly invoices.
o Duties include communicating with field technicians to ensure field service reports are sent on a timely manner and completed correctly
o Assists the AR/Collections department with various requests
January 2010- December 2010 TITAN OUTDOORS, New York, NY- Private Advertising
Managed Billing and provided revenue recognition to Management (Flash Report) for all of their various transit authorities.
Billing and revenue recognition Manager: (January 2010-December 2010)
o Responsible for billing all USA and Canadian clients on a weekly basis with revenue exceeding over 200 million per year
o Provided reporting to upper management that shows the status of any outstanding issues and discrepancies of the entire organization
o Responsible for entering all contracts for Canada on a daily basis to ensure billing goes out correctly
o Responsible for providing Management the progress of revenue status on a weekly basis
o Provided revenue reconciliation for US and Canadian billing on a weekly basis
o Responsible for managing billing staff
o Responsible for processing all billing adjustments for the entire organization on a daily basis and decreased errors to 0%
o Resolved billing discrepancies to ensure prompt client payment
o Outstanding customer service
o Provided expertise services to AR, the Sales Force & Credit Collections on any client issues/discrepancies and making sure resolution is timely
o Responsible for distributing to management the weekly flash report
o Participated in the conversion and the implementation of a new billing system called Quattro for all of our Canadian clients
March 2007- January 2010 JCDECAUX NA, New York, NY- Private Advertising
Manage Billing and Contracts for all North America product markets.
Billing Manager: (2007-2009)
o Ensure that company is in compliance with best practice internal control procedures from the following standpoint: Group (JCDecaux), Regulatory (Tax Authorities, legislative), and Industry (OAAA).
o Propose workflow and system process improvements where deemed necessary
o Manage exceptional amendments to terms and conditions
o Manage and review contract log spreadsheet showing approval and held contracts (propose, specify and implement automation in Monitor).
o Responsible for specifications, testing, and implementation of all new reporting and system automation Monitor/SAP related to billing
o Managed, supervised and trained one Analyst
o Proposing recommended solutions, documents and project plan as liaison with IT department
o Supervising testing and implementation of all new systems
o Reconciled Deferred Revenue for month end reconciliation
o Revenue reconciliation for month end (Monitor to Franchise to SAP)
o Manager of Barter transactions for revenue treatment
o Developed company wide adjustment credit memo policy
o Processed interface of invoices and customers; correct rejected entries in SAP and Monitor
o Resolved billing discrepancy to ensure prompt client payments
o Processed and reconciled weekly billing batches; SAP/CRP/MTR reconciliation comparison of every weekly billing batch
1989- March 2007 MTV NETWORKS, A Viacom Company, New York, NY- Public Advertising
Rapidly rose from Ad Billing Analyst to Billing Manager for MTV Networks. Generate and manage $2.3 billion in annual revenue for Advertising Sales which includes 11 stations, Nick Magazine, Nick Jr. Magazine, MTV Magazine, and On-Line Interactive.
MTV Networks Billing Manager (1997-2007)
o Directly supervise, train and evaluate a billing support staff of 4-5 personnel
o Co-manage all facets of Affiliate billing with Billing Director
o Proficient in maintaining computerized operations for high volume billing
o Generate monthly Revenue and Adjustment Reports for senior management
o Performed network-wide billing trouble-shooting and problem-solving
o Significantly improved rate of revenue retention and low loss ratios
o Served as back-up to Director of Cash Management
o Implemented a new Gabriel (MSA)billing system and trained staff on application
o Participated in implementing disaster recovery for Billing Department
Advertising Sales Billing Manager (1995-97)
Advertising Sales Supervisor (1993-95)
o Promoted to managerial role responsible for $500-$800 million in annual revenue
o Managed a team of Billing Supervisor, Senior Analyst, and temp workers
o Responsible for domestic and international allocations
o Reviewed advertising air time, authorized invoicing, coordinated timely mailings, and effected account reconciliations
o Implemented cash allocations utilizing Aim and JDE software
Billing Coordinator, Advertising Sales (1991-93)
Billing Analyst, Advertising Sales (1989-91)
o Analyzed and verified advertising billing to MTV channel
o Coordinated various billing functions and activities of Billing Analysts
EDUCATION
1989 ST. JOHN'S UNIVERSITY, Jamaica, NY
B.S., Business Management
SKILLS Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Aim, JDS, JDE General Ledger,
Gabriel (MSA), Windows 2000, Billing Module, Diamonds, One World, People Soft, EDI- Donovan, SAP, Monitor System and Solbright On-line system, Quattro, CSA, Great Plains, Navision System.
LANGUAGES Conversational Italian
REFERENCES Available upon request
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