ANDREA TOLBERT

**** **** **. *** *******, Va. ***18 757-***-**** qx4w3g@r.postjobfree.com

SECURITY OFFICER

Certified Private Security Officer (PSO) with additional state certification in Virginia (DCJS-VA) offering an 18-year private and in house security career distinguished by commended performance and proven results.

Extensive background in security generalist affairs, including experience in staff development, mediation, conflict resolution, and security records management, security policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, retraining security officers in the art of school security, and writing post orders for the assigned school, generated the daily and monthly management reports.

SECURITY OFFICER SKILLS

Closed Circuit TV (CCTV) Systems

Card Access Control Systems

Detex Newman Watch Clock

2-way Radio

Employee & Student Relations

Dispute Resolution

Project Management

Training & Development

Performance Management

Development Post Orders

Manual

Computer

Patrolling (Mobile/Foot)

First Aid

PROFESSIONAL EXPERIENCE

NORFOLK PUBLIC SCHOOL Norfolk, VA

Provides a safe secure learning environment for the staff, students and visitors who enter the middle school in which I was assigned.

Lead Security Office, 2004 to 2012

Ensure the complete safety, security, and discipline of all students, faculty, staff, and visitors in the assigned school. Patrol the assigned building and grounds to prevent student disruptions, vandalism, illegal entry, and other activities that may detract from a safe, secure, and orderly school environment. Maintain the security daily records and reports of the security team. Used close circuit television surveillance cameras and assigned daily duties to the security team members.

Key Results:

Wrote employee post orders for Northside Middle School covering issues including disciplinary procedures, code of conduct, DCJS policy. The principal (client) states how he wants to run his school. Each school has their own way to interrupt the Norfolk Public School Code of Conduct policy.

Fostered over sixty of students who were on the borderline of dropping out and giving up. With the teamwork between them and environment conducive to a positive dialogue between the teaching staff, the student and security the student moved on to high school and on to college. Some went to Job Corps and other programs to complete their education.

Trained security officers on the CCTV camera system process and the daily process.

PROFESSIONAL EXPERIENCE (CONTINUED)

PINKERTON SECURITY SERVICES Norfolk, VA

Provides a safe secure learning environment for the staff and visitors who enter the building in which I was assigned.

Armed Security Officer, 2002 to 2003

To ensure the safety and security at the Sthil complex as an armed security officer and a Navy Ship that was in dry dock. Patrol the assigned building and grounds to prevent unlawful entry or departure of personnel with property. Maintain the daily log and random inspected vehicles enter and exiting the site.

End-to-End, Inc. - Portsmouth, VA

Quality Assurance Inspector, 1998 to 2000

Ensured items built in organization met quality and standards before sent to customers and did on site visited of subcontractor’s plants to ensure that all operations met standards and quality in a timely manner.

• Review the blueprints and check to see if the cable or circuit board is wired correctly.

• Site visits on subcontractor’s metal and blueprint maker when the item we requested were not being done correctly per the blueprints we have on site.

• Recheck the items for rework and correction before testing and packing for shipment.

Sears Roebuck & Company- Virginia Beach, VA

Appliance Technician, 1995 to 1998

Maintained daily records on their laptop computer serviced and repaired washer and dryers of Sears’s customers on a daily basis. Handle credit and cash transitions.

PINKERTON SECURITY SERVICES Norfolk, VA

Unarmed Private Security Officer, 1989 to 1992

To ensure the safety and security at the Medical Towel office building as an unarmed security officer at this site required the security officer to use a Detex Watch Clock to patrol the assigned building and grounds to prevent unlawful entry or departure of personnel with property.

Military

United States Army, Utilities Equipment Repairer. 1981- 1989

As a professional and thoroughly trained in the area of ensuring safety and security of the world, maintained military’s air conditional, refrigeration and heating combat equipment. Required to retained and educated troops in trusted to me to ensure “Combat Ready” status equipment.

EDUCATION & CERTIFICATIONS

JONES INTERNATIONAL UNIVERSITY Centennial, CO

Master of Business Administration (MA) in Project Management), present

ITT Technical Institute---Norfolk, VA

Bachelor of Science (BS) in Project Manager (with honors), 2006

ITT Technical Institute---Norfolk, VA

Associate Applied Science (AS) in Computer Electronics and Electronic Engineering Technology, 1995

Norfolk State University Norfolk, VA

Bachelor of Science (BS) in Building Construction Technology, 1981

Security Officer Designations:

Certified School Security Officer with DCJS- VA state-specific certification, 2011

Trained by National Safety Council First Aid/CPR , 2011

Certified Private Security Officer Entry Level Unarmed Trained- VA state-specific certification, 2012

OF NOTE

Professional Development:

Complete ongoing training in Virginia School Security & Campus Safety (DCJS), 2010

Sexual Harassment Training, 2006

Affiliations:

Member, National Technical Honor Society , 2006

Norfolk Public School’s Bell Award, 2006

Veterans of the Vietnam War, Inc. & The Veterans Coalition (Portsmouth, Va.), 2010

Norfolk Federation of Teachers Local 4231, AFL-CIO, 2012

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