Customer Service Administrative Assistant

Gael Gassant

*** ** *** *** | Boynton Beach, FL *3435| C: 561-***-****| *********@**.**************.***

EDUCATION

Florida Atlantic University , Boca Raton, FL

Bachelor in Public Safety Management

Palm Beach State College, Lake worth, FL

Associate In Public safety

Expected Dec. 2014

Expected Aug. 2012

EXPERIENCE

Halcyon Condominium , Lake Worth, FL 1/2011-Present

Administrative Assistant

Handles all faxes, calls and promptly forwards them to appropriate departments.

Responsible for scheduling meetings for managers; escorts visitors to staff members' offices.

Responsible for making domestic and international travel arrangements for Managers.

Runs errands as requested by management.

Organizes, sort and assign mail distribution for all the employees.

Macy’s Retail Store , Boynton Beach, FL 12/2008-Present

Customer Service, Men's Specialist

Handle payments, returns, handle customers complaints/issues over the phone.

Make orders, handle department reports, Sales and merchandising, Coach new associates.

Handle cash return, assists loss prevention and customers daily log.

Publix, Delray Beach, FL 5/2006-2/2008

Customer Service Staff

responsible for the front end ,making sure customer are well taken care of and making sure all the registers are clean and the store is clean at the end of the night, and making sure the store is locked up and all the customers are out of the store at the end of the night. Handle cash, take payments and handle customers on the phone.

Computer SKILLS

Microsoft Word, Excel, Outlook, Power Point

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