Customer Service Sales

SYED AZIM

**** ******* ***** *****, ********, Texas, U.S.A

Mobile Number: 832-***-****

Email Address: *************@*****.***

Career Objective

A career track position in a reputable organization where I can utilize my potential, skills and knowledge to increase productivity and profitability of the organization with innovation and commitment

Academic

Education Level Institute Division

ESL Course Houston Community College, Texas, USA 1st

Diploma in IT (DIT) National Institute of Technology, Dubai, UAE 1st

Higher secondary school Marque learning center,Houston,Tx,USA 1st

Secondary school English High School, Dubai, UAE 1st

Airline & Aviation Courses

• Passenger Handling.

• Introduction to Civil Aviation.

• Cargo Product Knowledge.

• Cargo Documentation.

• Dangerous Good Handling.

• DHL Handling (Includes Aircraft loading Techniques).

• Introduction to Pathfinder.

• Airport Family.

• Family Assistant Program.

Successfully completed from Emirates Aviation College, Dubai, UAE.

Safety Courses

• Safeness Documentation.

• Safeness Basics Lesson.

• Nonviolent Intervention Overview.

• Emergency Response Team Lesson.

• Handcuffing Lesson.

• Shoplifting Basics Lesson.

• Guest Engagement Lesson.

• Law Enforcement Lesson.

• Loss Detection Lesson.

• Safeness during an Emergency.

• Internal Investigation Support.

• Threat Response & Safeness.

• Apprehension Support Course.

• Theft & Fraud Impact Course.

Successfully completed from Target, Houston, Texas, USA

Computing Skills

Emirates Airline Computer Programs Chameleon, Sky log, CAM SYS 1, CAM SYS 2.

Software’s Lotus123, PowerBuilder, Oracle.

Tools Microsoft Office.

Personal Strengths

• Presentation Developed ability to produce reports and presentations to a professional standard.

• Analysis Proficient in assessing data and formulating solutions.

• Organizational Effective at time management and prioritizing tasks to achieve deadlines.

• Communication Strong team working, leadership and communication skills.

• Languages Excellent fluency in English, Arabic, Urdu, Hindi, Sindhi and Punjabi.

Work Experience

Target, Houston, Texas, USA-Security Officer.

• Prevent report theft and fraud.

• Provide crisis support.

• Help develop a fast, fun, and friendly team.

• Coach and evaluate team members.

• Help team maintain safe and secure.

• Resolve immediate safety concerns and maintain security equipment.

• Minimize theft and fraud.

STERRLING McCall TOYOTA, Texas, USA – Sales Consultant.

• Communication to subordinates and to the customers.

• Dealing with customers.

• Maintaining and achieving target on monthly basis.

• Look after sales services

• Looking after the complete documentation.

• Reporting to the Senior Manager.

Aug 2002-JULY 2006 EMIRATES AIRLINE, DUBAI INTERNATIONAL AIRPORT-Cargo Handling Agent.

• To carry out cargo and courier and mail.

• Buildup, breakdown, acceptance and delivery activities.

• Directing a crew of porters and equipment operators in accordance with the requirements.

• Whilst complying with the published performance standards and industry norms.

• Inspection of quality, validating and counting goods at every point of delivery, acceptance, breakdown and buildup.

• Ensuring that goods conform to relevant criteria and that they are dispatched stored in accordance with principals requirements.

• Handling imports and exports data entry for record making bills, collecting cash and issuing the gate passes.

OCT 1996-AUG 2002 Dept of health & medical Services, Rashid Hospital, Dubai, UAE.

• Duties included customer service, cash collection, data entry, storage & retrieval of patient’s records.

• Maintain stationery & office documents stock, daily report processing, fixing appointments for patients.

Personal Profile

Father’s name Syed Muhammad Sami

License Valid UAE & USA driving license

Nationality American

Date of birth 01-02-1978

Passport number 481512166

Permanent Address 3743 Country Place Dr Stafford,Apt:710, Texas,77477, USA

Contact this candidate