Executive Secretary

PROFILE

Intelligent, confident, flexible, hardworking, motivated, self-starter with extensive knowledge of written and oral communication skills. Enjoys working in a fast paced environment. Excels at developing credibility and confidence with the public. Team player who can also work well independently. Able to work effectively under minimal supervision. Strong interpersonal skills with the ability to easily establish rapport and trust. Excels at Public Speaking. Able to teach skills to others. Advanced computer skills. Ability to do repetitive tasks correctly.

DEMONSTRATED SKILLS

- Customer Relations

- Design and Print Brochures and Office Forms

- Problem Solving

- Provides Assistance to HR Manager

TECHNICAL SKILLS

- Microsoft Office - PowerPoint

- Microsoft Works - MediSense

- Microsoft Word - Internet Applications

- Microsoft Excel - FoxPro

- Access - Types 75 wpm

- Outlook - Dictaphone

- Quick Books - Speedwriting

HIGHLIGHTS OF EXPERIENCE

Executive Secretary to the President and Vice President of companies.

• Created and maintained their calendars and booked travel plans.

• Utilized Quick Books for Accounts Payables & Receivables.

• Maintained the Petty Cash Account.

• Made daily trips to the bank to deposit customer’s payments.

• Resolved customer’s issues with regards to their accounts.

• Point-of-contact for suppliers, customers, lawyers and state agencies.

• Attended and took notes at meetings.

• Created letters, brochures, policies, and procedure manuals.

• Created and maintained HR records and files utilizing Excel and Word databases.

Customer Service & Human Resources Administrative Assistant

• Created and maintained HR personnel files for the HR Manager utilizing Excel and Word programs to track past, present employees and applicants.

• Created Emergency forms.

• Created and maintained forms to track employee productivity.

• Addressed customer complaints and sent out brochures and samples as requested.

• Called credit card companies to verify the charges to the customers’ accounts.

• Provided shipping labels for the shipping department.

Medical Secretary & Medical Records Clerk

• Assisted doctors with daily reports.

• Created and maintained patients’ files.

• Collected fees and created receipts.

• Utilized the Dictaphone machine to update patients’ records.

• Provided and assisted the patients with their paperwork.

• Collected payments from patients.

• Retrieved files from storage when requested by the medical staff.

Office Team, Express Personnel and Talent Tree 9/2002-Present

Shelton Board of Education-Substitute Teacher 9/1997-8/2002

Shimer’s Family Daycare-Business Owner 6/1990-9/1997

Silver and Gold CFDCAN Award Recipient

EDUCATION

BS, Elementary Education, Gordon College, Wenham, MA

VOLUNTEER

Served as the Girl Scout Leader for Troop 188 for 10 years.

Currently serving as a Boy Scout Merit Badge Councilor and Committee Member.

Sunday School Teacher for 20 years.

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