Michelle M. Golden
**** ******** *** 423-***-**** begin_of_the_skype_highlighting 423-***-**** end_of_the_skype_highlighting
Sevierville, TN 37876 *********@*****.***
Education
East Tennessee State University
Bachelors of Science in Interdisciplinary Studies
Minors: Marketing and Sociology
Northeast State Community College
Associates of Science University Parallel
• Overall GPA 3.5
Honors
Member Alpha Sigma Lambda
Member American Marketing Association
Graduated Magna Cum Laude
Work Experience
Garfield’s Restaurant & Pub, Kingsport, TN, May 2000-June 2010
Associate General Manager, January 2010-June2010
• Independently directed shifts
• Local marketing, customer satisfaction
• Budget forecasting, labor management, scheduling, employee relations, new hire paper work, termination paperwork
• Inventory, food and bar cost, waste prevention, invoicing
• Overall cleanliness, health and safety regulations
• Interviewing, hiring, staff training, manager training
Associate Manager, June 2006-December 2009
Service Manager, May 2005-June2006
Bar Manager, January 2005-May 2005
Bartender, June 2003-December 2004
Server, May 2002-May2003
Host, May 2000-June2002
Receptionist, Sullivan County Children’s Advocacy Center, Blountville, TN,
Work Study Program through Northeast State Community College
January 2003-May 2004
Public Relations Coordinator, Price & Ramey Insurance Inc., Kingsport, TN, June 2010-June 2011
• Built marketing department
• Managed budgets
• Coordinated all advertising & marketing efforts for 7 agencies
• Advised 30+ partner agencies on marketing efforts
• Built template web sites for partner agencies
Dancer, Hatfield & McCoy’s Dinner Show, Pigeon Forge, TN, July 2011-Present
• Dancer & entertainer
Skills
• Proficient computer skills; Word, Power Point and a wide variety of operating systems
• Professional communication skills
• Specialized people skills
• Expert multitasking skills
Volunteer Work
• Big Brothers Big Sisters
• Camp Caterpillar
• Children’s Advocacy Center
• Salvation Army
Activities
Member and former assistant teacher of the Tennessee Hoedowners Clogging Team, Surgoinsville, TN
• Local and national performances
• Nationally Ranked
• AAU Gold Medalists’
References
• Albert Amoroso, Area Director Garfield’s,
• Linda Nichols, Operations Director Price & Ramey Insurance,
• Beth Roe, VP Mountain Empire Agency Alliance,
• Sherry Cox, Director Tennessee Hoedowners,