Shelby Lintz, Resume

Shelby Lintz

**** ******* ***, ******* **, *****

925-***-****

*.*****@*****.***

Objective:

To obtain a medical administative position where I can use my Medical Knowledge and clerical skills, to provide outstanding customer service for you and your patients, and leave them with a long lasting impression.

Professional Skills:

•Microsoft Word

•Microsoft Power Point

•Microsoft Excel

•Ability to Read Medical Charts

•CPR for Health Care Provider

•Knowledge of Medical Test Procedures, and Lab procedures

•Ability to Identify Purpose, Types, Contents, and Legal Aspects of Medical Records

•Medical Billing/Bookkeeping

•Knowledge of Medical Terminology

•Knowledge of Federal HIPPA Regulations

•Business English

•Management Skills

•Customer Service Skills

•Filing/Editing

•Excellent Patient Service

•Office Procedures

•Telephone Skills

•Multi Task

Education:

Contra Costa County Office of Education

Proffesional Academic Devlopment:

•Certificate of Medical Administrative Assistant

•Certificate of Medical Terminology

Date of Completion: January 25, 2008

•Completed Program with Honors 95% or better grade average

Employment Skills:

•Developed ability to work in a fast-paced atmosphere

•Maintained excellent customer relations and developed customer rapport

•Diplomatically resolved customers complaints on as-needed basis

•Ability to follow instructions well and make decisions with no supervision

•Maintained all record-keeping procedures without error

•Effectively developed telephone communication skills and consistently met quotas

•Successfully processed transactions and closing procedures

Employment History:

Medical Administrative Assistant, Contra Costa Pediatrics, with Dr. Michelle Jones. Internship, Antioch, CA January 2008

Retail Sales/ Customer Service, Stride Rite, Pleasant Hill, CA 2007-Present

Retail Sales/Customer Service, JcPenny, Pleasant Hill, CA 2006 – 2007

Hostess, Red Robin Restaurant, Pleasant Hill, CA,

2005

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